I have been going there with my cats for years. I also had insurance on all three. The only issue I had with the insurance was after I had to have one of my 16 year old put down, I still had to pay monthly for 7 more months after he was gone. I don't know if they have changed that because I cancelled it on my other two cats. Prices are still more reasonable than other places. I would recommend them.
We have been using them for several years, along with one of their pet insurance plans. I find the rates to be lessened with the insurance plan. We love Dr. Hall she is super great with our dog Nugget. I recommend them highly.
Thanks! Your answer is awaiting moderation.