Hello Shelaney, thank you for reaching out to us. Unfortunately, we would need to see the laptop to see what the blue screen looks like exactly and where it is showing (immediately or after a few seconds to a minute). Perhaps you would like to visit our shop for a system diagnostic. Please keep in mind our diagnostic fee ($35 for basic diagnostics) is applied to the repair of the unit. Again, thank you for contacting On-Site Express Computers & IT.
Take it down to them to diagnose. Google maps review is not for this.
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