Yes call them. I was late by an hour on my time due to trying to find where can park 🙃. Also please have your mask there are folks in there with none and was coughing without covering their mouth. It is rude and especially for younger children. I kept my grands close to me with their masks 😷. F.Y.I.
I thought the website mentioned no refunds, which is a shame since a ticket is the cost of a tank of gas. Call them directly.
If you contact them, they might be able to get you a pass for a later date, I don't believe they can do refunds
They state by refund but may be able to change your date/time
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