D&O Garbage & Recycling

Category: Garbage collection service in Salem, Oregon

Address: 1140 Boone Rd SE, Salem, OR 97306, USA

Phone: +15033637923

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Antonio Reybol

Aug 2, 2022

We wish to Thank Marsha, Amanda, our Driver, full Team for a great smooth experience. Great price and excellent customer service. Bing Binging!

Leonard B. Wallace

Sep 7, 2021

10 years of service never had a problem. Been in the office & made phone calls to let them know I had extra items to be picked up. Always taken care of. Seem like there are many very unlucky folks out there or they just like to complain, must make them feel good. So sad.

Todd Timmons

Oct 29, 2020

My trash collector consistently leaves trash behind on my road every week for sometime now when picking up my trash can, if he can't seem to do his job correctly without leaving his vehicle, then he should get out of his truck and do it by hand. Considering I pay for service from this company for years and years I dont feel like I should have to go clean up my road weekly after his pickup. I am 1 weeks worth of trash being left on my road from hauling my own trash to the dump, and have to wait 4 days for a route manager to call my back to try and get the situation taken care of.

Cristina H

Jul 6, 2019

I will give them one star because I have to to post, but they really should get no stars because they are HORRIBLE! After suffering severe health issues and losing my income, I knew I would not be able to continue service but after being a customer with them for 19 years, I figured we could work something out. A payment plan or maybe they could just hold the bill for a few months until my disability came through. They said no and came to pick up my cans over 56.20. Fine. Then when my disability came through, I called them as promised, and they had turned me over to collections even though I repeatedly had kept in touch with them. I told them I would not pay the collection fee since I had never even talked to anyone about collections and I was never notified that it even went to collections despite my repeated calls. I was told if I paid the $56.20 and $29.95 redeliver fees for the cans they would deliver the cans and restart my service so I paid and they brought the cans. Next I get a call saying that I have to prepay my two months of service which sounded fair but they charged me $87.50 instead of the $59.00 that it was supposed to be. I was in the middle of serious health issues, needed trash service, so I let it go, but this was already $173.65 for a past due bill of $56.20 all paid off in March and with the two months prepaid, that would have paid for April and May. This all happened in two days. Then two weeks later on April 1st, they call and say that they need another $14.75 to "balance out my billing cycle". So I pay that too and confirm with them that I will not have have another bill due until June 15th. Next thing I know I get home from the hospital to find a bill saying I am past due as of June 10th for $114 and that my service would be interrupted. I got this Wednesday evening, the night before the fourth. This left me no choice but to file a report online with the Better Business Bureau which I filed that night because I was so mad. I should have been resting. On Thursday (the 4rth of July) they leave me a message saying to call them before 2:00 pm that day. I didn't get it until 4:30pm. The next morning I wake up to a guy taking my cans. Turns out when they turned me over to collections originally, they included the amount for the next two months (since they prebill two months), even though they had already stopped my service and took my cans. This is common practice for them. They also admitted on the phone that I only now owe them $22.40 for June and that is what they took the cans over despite the past due bill they sent me for $114. This place is so confused and jacked on their billing, if you are constantly having issues with them, this is why! I am a disabled single mother facing a terminal illness and I have spent WAY too many hours trying to deal with this ridiculous company while fighting for my life. Do yourself a favor and make other arrangements now and DON"T get involved with this company who cares nothing about they community they serve!

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Questions & Answers

Are you able to discard of paint/paint cans and other similar items in a large trash container?

Glen Golden | May 18, 2022
Cori Kingery | May 18, 2022

Paint in quantity of 3 single gallons at a time, or one 5 gallon bucket can go out with your glass bin on your glass pickup week.

What to do with old electronics

Rita Andrews | Aug 16, 2020
Julie K | Aug 16, 2021

Take them to the Transfer station recycling center located at 3250 Deer Park Dr SE, Salem, OR 97310

How best to recycle bundled newspapers?

David Cary | Aug 17, 2019
Lisa H | Aug 17, 2019

Unbundle and throw them in your recycle cart

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