Suburban Garbage Services

Nathan Blocker

They are wonderful when you are paying your bill on time and following rules and guidelines given to them by the government for recycling as China is no longer accepting our recycling,certain things have simply been removed from recycle to garbage. They sent all customers a letter explaining this. It is family owned and operated. My family has used them since I was a child. Infact one of the drivers now was our driver then. They missed half of my garbage can in a dump and when I called they sent the driver right back to get it. Also, as far as being rude, never have we experienced that, tone may be short at times but it is a busy place. And these rules of recycling were given to all the garbage companies, so if you moved from one company to another they are still the same rules. Also you might think about checking your own tone with somebody, people react to others with the same tone. Perhaps you were being tonal and didnt realize it yourself.

Michael Santos

By far, the worst garbage company I have ever encountered. For example, a pizza box in the recycling container will get you a fine for it being contaminated. If the empty case of soda from Costco is plastic wrapped, they will fine you or just not even pick up your recycle bin. They make it so complicated in a manner just to add to your bill, it is beyond ridiculous.

Grant G

I have had a lot of problems with them. Recycling not getting picked up. would not offer a small credit for the inconvenience. I mean we have a contract. I pay you then you pick up my recycling. Charged for plastic in recycling when there was none. No proof. They have a live camera dump feed with no recording. Charged for overfilled trash when it was my neighbors even though trash cans are numbered. Receptionist sounds super stressed out. I understand it is the company's fault for making all these mistakes. She just sounded rushed, stressed and hung up on me supper quick.

L A

Let me start off my saying the receptionist at this place is the worst. She is so rude and always interrupts and does not let you finish. Obviously she is a problem as everyone has the same experience with her. Last week my recycle bin was not picked up because of having cups and cartons in the bin, this was a lie! I called the office, and I let them know I could take pictures and didn't have any of that. I took multiple pictures as they requested and they then were not sure what the driver was talking about, proof they are out to just fine people. The came the next day to pick it up. Well now apparently they say I had plastic bags at the VERY bottom of the container, REALLY?! Plastic bags have never been allowed in the recycle even before the changes. I do believe that they are targeting me since I spoke up they are upset that I took pictures and proved I did not have a contaminated bin. I encourage people to take pictures of your recycle bin before you leave it out to get picked up.Worse service and experience!