UPS Customer Center

Category: Shipping and mailing service in Vancouver, Washington

Address: 6609 NE St Johns Rd, Vancouver, WA 98661, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

ercethn

Jun 14, 2022

This company has severely lost its way. They're quite an embarrassment in logistics. To have a package in limbo for weeks with no direction as to delivery or delivery date is pathetic. Horrible customer service with no intention of helping. All avenues to file a claim have been unsuccessful. Never again. Fedex couldn't ask for better advertising.

Jeannie Bean

Apr 5, 2022

Easiest way to ship and they tell me when it will be cheaper to us the usps. Friendly service. Google maps has the entrance wrong, though.

Storm Grey

Apr 19, 2021

Had an oversized package get refused at my mailbox facility—these folks tracked down where it had been routed after that & held it for pick-up. The man who assisted us at the centre also helped load it into our car. My day went from stressed to happy, thanks to them.

Michele Kumar

Apr 1, 2021

The service in the Vancouver, WA area is getting worse. I was to get a pkg yesterday but was told the address was wrong. No it wasn’t. We get packages via UPS all the time at this address. Lazy? Incompetent? Today I was to get the pkg but was given the same excuse. If you can’t get good drivers, perhaps your management staff should start delivering the packages. Then they would understand the problems out here.

Thanks! Your review is awaiting moderation.

Questions & Answers

UPS Driver delivering to the wrong address, How do I call and talk to UPS here i Vancouver? A local phone Number?

rebecca schlettig | Aug 16, 2018
Triston Gabbert | Aug 16, 2018

I'm a current employee. Try coming into our facility. The staff at the customer service counter are really nice and are a great help. Make sure to bring the package with you and explain the situation to the employees; I'm sure they'll be able to help correct the mistake. Hope I helped!

Read More

Will UPS deliver to a PO Box?

Karen Michaud | Aug 16, 2018
TC Holmes (TangoCharliePDX) | Aug 15, 2020

actually, if it's a private PO Box, yes they can, because the company that hosts your private PO Box will usually accept the package in your name. Also, if you have a true USPS post office box, go to the customer care counter and see if you can sign up for the service where they will receive packages for you. You'll have to sign some forms, and they will give you a street address that includes your box number as a unit number. I have done this and it works!

Read More

Where is the UPS warehouse Business Center in Vancouver WA?

patricia moore | Feb 16, 2022
UPS Customer Center | Feb 16, 2022

Hello, thank you for contacting us. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Will UPS wrap boxes for shipment?

Carol Williams | Aug 15, 2020
Kevin Steerman | Aug 15, 2020

Not at the UPS facility. The UPS store will, however.

I want my UPS delivery person to leave packages that do not require signatures at my house as opposed to taking them to an "AccessPoint". Is there a procedure for making that happen?

Chuck Rowden | Aug 16, 2019
Logan Sorter | Aug 16, 2019

If the package does not require a signature it will be left. If you've had a claim with ups in the last year all boxes going to your address will require a sign. If your driver seems to be leaving to quickly or your never home leave a note at or on your door with your name printed and signed and a place you want the box left and the driver (as long as they are nice enough) can leave anything short or wine (always needs a sign. P. S. If you become a MyChoice member on ups.clm you can 'e-sign' all the boxes coming in and that will do the same thing. I hope I helped, Logan. Ups driver extrodenaire ^_^

who can I talk to to complain about deliveries to the wrong address

Rod Lind | Aug 16, 2018
Triston Gabbert | Aug 16, 2018

Come in during our operating hours and explain your situation to the staff; they'll more than likely be able to point you in the right direction!

Two packages for me were addressed to my old address by mistake, and it were delivered there: one on May 2 and one on April 30 -- from J.C.Penneys; they told me they would notify UPS and ask to retrieve the packages. Can I follow up on this?

Liz Nedela | Aug 16, 2018
Logan Sorter | Aug 16, 2018

Call 1800 pick-ups to let the company know what happened, if no one has called in or had the boxes returned by now then you could have them as early as tomorrow.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places