Four Points by Sheraton Philadelphia Northeast

Kasmir Dutton

My teenager got the room and needed an adult to sign for the room. The young man at the desk was unprofessional towards my child and myself. There were a few technical problems in the room that were ignored. But location is great: access to nearby stores in walking distance. Comfortable lobby and flowers outside.

MISSY KNOWLES

The room was nice and very clean. Updated bathroom which was very beautiful. However, I choose this hotel because of the amenities. One being a bath tub and my room did not have a bath tub. Also there was absolutely no hot water. I asked the front desk and was told I have to let it run for a while. I let the shower run for an hour and it never got hot. Also the TV kept glitching and restarting which is very annoying when your trying to watch a show. So I was disappointed overall. I will not be booking again.

Megan Collins

We stayed for my son’s hockey tournament. The room was clean, beds were quite comfortable. The downstairs lobby area was a good set-up for relaxing and hanging out (for the adults- kids got bored easily and weren’t given a conference room when we asked for a hangout spot for them.) The bar service on Saturday night was a disappointment. There needed to be more than just the one-woman show- I am sure her attitude might have been more hospitable if she had extra help to do the food AND drink service. The chef came out on Sunday night while we hung out and made sure we were enjoying our stay. There were some undesirables in and out of the hotel the whole weekend. A guy on some sort of drugs kept appearing in the lobby, scaring the kids. As long as my room was clean and comfy, it was easy to overlook the other issues.

Chris Jackson

Hotel was way better than I expected! The room was spacious and nice and the bathroom was really nice. I guess my only complaint would be the heat. It didn't work as good as it should have. But other than that I have no complaints