Hampton Inn Philadelphia Center City-Convention Center

R A

The room was clean. Most of the staff is not friendly and don't seem to enjoy working there. I asked manager to help with laundry issues and she never followed through. The free breakfast is not good. You have to look hard to find something edible. However, the kitchen staff is friendly and helpful. The location is not the best. Our family did not safe in this area. We would not stay here again.

Verified Hotel Guest

Positive: The room was perfect and I really appreciated the all day coffee availability. The staff was also super nice and upbeat. Negative: The fire alarm went off in the middle of the night. Of course, that is not the hotel¿s fault but I did not feel they managed the aftermath well, including that the alarm went off again and I had to call reception to learn it was a test.

Joydeep Paul

Clean hotel and well maintained rooms even though it's shows it's age. Right at the heart of center city it's a great plus. Parking is expensive if using the valet. There is a $15 parking spot just the next block. The staff was mot what I would expect from a star hotel. Anyone who does not show they are enjoying their work is a big negative in the service industry. Overall it was a comfortable stay.

Tara

Positive: The first night room was ok shower was not super clean. The hallways smelled of weed but hospitality was ok. The woman who checked us in was lovely working hard on her own. Negative: The only thing that i did not like was when to check in again there was one gentleman at the desk asking me to put my mask on when a woman behind me in town for a squash tournament was not questioned about a mask also hotel smelled super strong of weed.