Texas Roadhouse

Patty Lewin

Fresh veggies...mmmmm. Tender tasty chicken, the best baked potato in town and marvelous service.

Kimberly Meyer

Just returned home from one of the saddest restaurant experiences we have had in many years. We chose to sit at the bar as there were just the two of us. There were three young gals working the bar, all their first names begin with K. No smiles, very little engagement, not sure about how they have been trained to pour beer because I have been a bartender for over 10 years and I would have been fired for the amount of beer they put down the drain in foam! We ordered steak and salmon. The steak was ordered as well done not burned. The salmon was ordered with vegetables. The steak came very bloody with soggy looking day old fries, and the vegetables were broccoli with carrots. The carrots were likely just defrosted and placed in a bowl, so hard I couldn't get a fork in them. The steak was sent back and returned to us as a black mass with burn flakes brushed off with a fork. When this was brought to the woman's attention (I think she was a manager but it is hard to know since she didn't offer an apology or her name/position at the restaurant.) she said, "Oh, don't you want it then?" Really what business management training provides that as a way to keep customers? When one of the bartenders took my glass for a refill of iced tea she had a glass from another customer in her hand. She proceeded to fill my tea glass while it was touching the side of the other woman's glass. Followed this with filling the other woman's glass of something. Why would I want to drink any more tea? I don't know the woman and I really don't want to drink her germs also. Again, what training do these people get? In the past we have visited this Texas Roadhouse multiple times in a month. The last time we were there we saw the manager who is a very helpful gentleman who circulates and interacts with customers. Where was this woman tonight?? We will not be returning nor will we offer any good recommendations to our family and friends. This was so far from acceptable. Yes, they took the cost of the steak off our bill, but the bartender said "oh" when she asked me if I wanted the vegetables as she was clearing our plates. The number of restaurants having challenges hiring people is a struggle I am aware of, but the customer service is the breaking point. We totally understand if service takes a bit longer but when the workers blatantly disregard your concerns and food issues, why would we return? Good luck to them. :(

Light DecentNest

Had a bone in ribeye with my dad and brother, steak was cooked like I wanted it(medium) but it looked better then it tasted. I would rather cook for myself/ family personally, But the atmosphere and my waiter made the time enjoyable.

Dawn Pereira

It was my very first experience here at Texas Roadhouse and I was very pleased with it. Had some wonderful drinks and the food was mouth watering. And don't get me started on the rolls. I will definitely be coming back