The terms of the Birthday Special has been the same for quite some time. I don't think it has changed for years and you are saying "EVERYTIME you try to redeem it, you have issues getting it". So once a year for however many birthdays you have went there, you should know the terms by know and or look at the other info on the paper. Remember, they serve food, they don't read to you or teach you to read. I never had any serious issues at this location and If anything needed corrected, there is a correct way of going about it and it would be fixed right to the satisfaction you deserve. It's a free birthday appetizer if you are dining there. Some people live to shop for "free" things and others enjoy them when they arise. I dont search for Free items for specials. Thanks
Can't please everyone
Well I'm sorry I must be the only one that has problems with it maybe it's just the one in Cedar Rapids Iowa that has the problem
Had no problem with ours!
Mine always work fine.
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