Sleep Inn & Suites Jacksonville Near Camp Lejeune

No Ha

Watch your banking information. I had a family emergency and was coming out of town for 2 nights. I selected pay at property because that was one of the options available. Due to my circumstances that option was the best. I called first thing the morning of to advise i will have a late check-in at 6pm i was told this would not be a problem. While on my way to the location a front desk staff called to advise they could not pull my payment. I questioned why would you be pulling the payment when I selected pay at the property. Then I hear please hold here is my manager. She repeats the same feedback and advises its policy. I questioned where is it documented for consumers to see & why is the location listing pay at property if this is not it. The MANAGER then states its not listed on the website its what they do. Needless to say I canceled this and stayed at the Courtyard Marriott on Henderson Drive which was awesome. Do not trust this location.

Curtis Jackson

This is the way a Choice Hotel should be!!! The check in was great the young lady that helped us was full of smiles and kindness!!! Very motorcycle friendly and coffee available 24/7👍🏻 Rooms are clean and beds are comfortable!!! We had a King room on the 1st floor. Excellent hotel!!! Breakfast area super clean with bacon and eggs as well as many other choices!!!!! Great job Jacksonville Sleep Inn!!!!! Highly recommend!!!!!!!

Verified Hotel Guest

Positive: Pillows were soft! Negative: My son gift was stolen from room! We return 15 minutes after checking because my son forgot his graduation gift in the room on the sofa bed. Some how it magically disappeared so I had to call the cops and file a report which was a waste of time.

Dre&Joe Dre&Joe

Amazing stay. Kudos to the staff and management. They were all very friendly and always working hard. Front desk was very helpful when it came to helping us find things to do here and where to get good barbecue. I will be back to visit my daughter that is in the military. I can truly say I enjoyed my stay and slept very well.