TownePlace Suites by Marriott Jacksonville

Elizabeth Serrell

Bed was old and worn out. We were there a week and never so much as got a clean towel . We cleaned our own room and bought towels at the Walmart near by. Would not recommend this place

Drake Lynn

Room was nice and cozy. The staff was extremely friendly and helpful. They serve a nice small breakfast every morning. For St Patricks day, they had a scavenger hunt and if you found the rainbow you get to draw from a hat for Marriott points. I got over 2000 points from that. Score!

Anthony G

Staff pleasant; rooms are decently furnished. While we were there, all the mattresses were replaced, so having a new mattress most of the stay was nice. Pull out couch was not the best (even as a couch) but overall clean all around. Basic breakfast options to get you out and a out. Dog friendly, which is great. **Not a dig on the hotel - but more the common dog owners** CLEAN UP AFTER YOUR DOG. They couldn't make it any easier with doggie poop bags, and a trash can right there. Rooms can carry noise, as most hotels do. But, I think a herd of elephants was above us, so there's that.

Melissa

This is a great hotel for our family. We are a military family and the 2 bedroom with a kitchen area works great for us. The staff at this hotel is amazing. They always go above and beyond to provide great customer service. They seems to always have a smile on their face. The rooms are aging and could use some upgrades, especially the family room area. The couch and chair are stained and it's time to upgrade. I have noticed this the last few times we have stayed at this hotel.