Hyatt Place Charlotte Downtown

Danny D

It's definitely a 3 star hotel. No microwave or robe in the room. The room was clean. The app said I could use my phone as the room key but I didn't receive the temporary code to my email so I could set it up. I knew I put the correct email in because all other communications came just fine. I wish there was a self park option instead of valet only. Can we have 1 complimentary parking spot per room rented instead of being forced to use the $32/night valet? The breakfast buffet was pretty good except there were no pancakes or eggs Sunny side up offered. On Sunday they had Styrofoam plates & plastic utensils only. No normal plates like the other days. There was only 1 valet attendant Sunday morning when a higher # of guests were checking out. There's only 2 elevators so be prepared to wait in the early evening. The floor was sticky in one of them for the 4 days I was there. There's a surface self parking lot near the valet but you have to walk all the way around. Can you put some steps in there?

Scarlett Martin

Breakfast was quite good and better than I expected. Room was comfortable and mostly clean, although there was something on the bathroom wall that could have been a stain, but I didn't investigate because it was a little scary. Bed was comfortable and I would have slept great if my husband hadn't been snoring! The lobby was not particularly attractive, and it was a little odd to check in on 10 instead of the lobby, but it was also reasonably priced for a downtown hotel during a convention. Easy walking distance to most things downtown. The AC was cranking which was an absolute necessity as it was HOT and HUMID outside.

Kristopher Caya

Make sure to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking a hotel. They compare hundreds of booking websites and typically will have rates much cheaper than others! Thank me later on! This resort is one of the best in the area. I have been staying here for a very long time. If you choose this place you definitely will love it I'm sure! Stay Here. This place is perhaps my favorite hotel in all of Charlotte for many reasons. Hospitality: The staff here are some of the nicest people I have met. They will always go out of their way to make sure you are taken care of. As a Hyatt elite member, they always ensure I get the rooms I requested w/ early check in and late check out. Out of the many (10+) times I have stayed here, I have yet to run in to a single problem w/ the staff. In fact, I look forward to seeing familiar faces at the front desk each time I check in. Rooms: The rooms are simple. If you want lavish finishes and fine art in your room then this isn't the place for you. However, if you want a practical but luxurious space to unwind w/ a gorgeous view of our Charlotte skyline, then you have found the spot. The rooms are spacious (some larger than my apartment) and always clean. The bed is comfortable, pillows are soft, and honestly I feel like I am at home every time I come here. I can't say I have said that about any other hotel. Amenities/Logistics: While they do not offer covered daily self parking (perhaps something they can add later?) There are plenty of surface lots in the area that you can park in. The hotel is easily accessible via the elevators right when you walk through the front door and the lobby is beautiful. They offer a small gym as well for getting your workout in during your trip. Overall: I highly recommend this hotel to anyone coming to Charlotte whether for business or pleasure. Expect kind, friendly staff, no-fuss beautiful rooms w/ a view, a comfy, clean bed to rest and complimentary breakfast to wake up to! Trust me, you'll want to keep coming back.

kristina kazaritski

I am usually not the one to complain much but this has to be one of the worst hotel experience's I have had in awhile. I would ADVISE no one to valet your car unless you want it coming back damaged and dented. I paid for overpriced overnight parking to end up with thousands of dollars in repairs on my vehicle to be done. My vehicle did not leave the premises of the hotel until the day I checked out. Calling the valet company is ridiculous they will tell you once you leave the premises of the hotel they will not cover the damages. Whoever I spoke with was very rude. They told me that they check the cars for damages before giving it back to you and clearly no one said anything about the damages. Instead I was rushed off quickly. It is very discouraging when you trust your vehicle in someone's hands and for it to come back that way. There also was a huge after party Saturday night for a famous rapper apparently what we were told at 1 AM and the music was echoing through the whole hotel and into our room. We had families staying on the same floor as us with kids being woken up crying non stop. We called the front desk and they seemed to not care saying that there nothing that could be done. Being a Hyatt hotel this did not exceed my expectations and I will never stay with this franchise ever again.