DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

Victoria McCorkindale

We had a good stay here with no real complaints or issues. Rooms are basic and the dining table only had 2 chairs but they are a good size and the beds were comfortable. Great location and we were able to walk to the Mall and the American Girl store. Nice pool and the hotel did a nice job of making sure quiet time at 10pm was respected. We did not partake of the bar or restaurant but both were open. We would stay again.

Roberta Wells

Very expensive! Stayed here for 2 days and spent 500 bucks! Just too much money for the little amenities, however the pool is nice wish it was heated though. No free breakfast, which is stupid when you pay all this money! Clean comfy rooms! Great maid service. I love that you can pay your room and don't have to re- check in. They do your key for you so you don't have to walk a mile to the front desk. Lol

T. Williams

A few of issues: 1) all of the elevators were not in operation. 2) refrigerator didn't work well in our room. 3) room stayed cool, but air didn't seem to lower when adjusted. 4) handle on the toilet would stick. Other than this, the stay was enjoyable. Hotel was clean and the staff was very helpful. Excellent location to entertainment.

Bernadette

Positive: I loved our one-bedroom suite! Super spacious for our mother-daughter shopping getaway. Negative: I miss daily room service, but understand staffing issues and COVID protocols. It would have been nice to not have to go downstairs to get a re-fill on coffee and creamers. I would have loved to come back to a made up bed and empty trash cans.