Holiday Inn Charlotte University

Dianna Klaren

I'm giving this hotel four stars because I found a hair in the shower upon entering the bathroom. I told the receptionist but she just made a face of disgust but didn't do anything about it. The staff is very friendly. The manager goes above and beyond to accommodate guests. Great buffet breakfast. A vast amount to choose from. The room that I was in needed vacuuming and dusting. Overall this hotel is ideal and prices reasonable.

Jerry Thomas

Room was very nice and the beds slept very comfortably. However, the bathroom vent did not work and when I called for service the manager said none of the vents worked. I guess it was a safety protocol for covid. There should have been a plan B.

Javen Freeborn

I have nothing better to say about Carolyn and her staff, she was really easy to talk to and super friendly. We has a small issue with our room the first night but she did her best to accommodate and make it right :) Definitely will be staying here again on our trips back to CLT, beds were comfortable and good location.

Keith Scott

I only stayed for one night an I had an issue with the guests that were staying next to us. I spoke with the manager who was very professional an understanding. She did everything possible to make me comfortable. I appreciate her going above an beyond because no one ever does these day’s. They usual just want your money an to silence your complaints. I wish all hotels operated like this one.