Home2 Suites by Hilton Charlotte I-77 South, NC

Skye Vivian-Kirk

Front desk women were terrible. The digital key didn't work and the hotel wouldn't give me a key card. The door would not close or open without pushing or pulling with a lot of force. So I had to wait on the two front desk women to open the door. They appeared irritated each time they came.They also wouldn't give me another room when I asked. Don't stay at that Hilton Homes 2 Suites Charlotte I 77. Worst experience at any hotel ever.

Max Golden

Really not impressed, for how much we spent. The air filters were clogged, fold out bed was still covered in plastic from the factory, pool and gym were completely shut down, provisions were out of stock, shower water pressure was way too high, the stairwell smelled like chemicals the whole time. Etc. This place is great if you're in a pinch but definitely far from great.

Carolyn Levy

The hotel room was nice, the only thing that I had a problem with is that there was a used wash cloth and the top of the shower doors. Overall the room appeared clean and the bed was comfortable.

Ron Luchetti

Poor service and I do not recommend. Asked for extra pillows first night and was told none available at all..they hung up with no further assistance. Halls were lined and obstructed with new furniture to squeeze by, thank God there wasn't a fire or emergency. Woke up next morning to find no body towels, only washcloths and hand towels. Was told no one could bring any. Came back later that day to find room not made up and trash from unpacking the new sofa all over. No towels delivered to room as was requested. Wednesday morning was tired of the mess left but was told they could not do room service unless I requested 24 hours in advance. Seriously...at 7 am you haven't even started cleaning and can't arrange it? It's your mess even though I'm paying $150/night. Very poor experience.