Tesla

Category: Car dealer

Address: 470 Lancaster Ave, Devon, PA 19333, USA

Phone: +16104077030

Opening hours

Sunday: Closed

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: 8AM–7PM

Reviews

Bill Finnerty

Sep 30, 2022

Helpful and attentive staff

Craig R

Sep 18, 2022

Amazing car but awful customer service experience. I go to drop off the car for service the night before and there is supposed to be rideshare credits available in the app when you arrive. Nope. Do you think you can get a hold of anyone outside of business hours, even at there 800 number? Of course not. Text in the app and see if someone responds at some point.

Jim Stevenson

Sep 13, 2022

Horrible sales department, took 3 hours for my friend to spend 100K

Greenworld

Sep 11, 2022

It took them full two weeks to repair my Tesla since the parts were ordered from California and I was provided with a loaner while it was being in a repair shop which was great. There wasn't too much verbal communication between me and the staff and all the updates regarding a car were done through their app.Needless to say,a fix was costly!

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Questions & Answers

Hi; About 1 month ago i had my Tesla Model 3 serviced for the HW3 upgrade. I did not notice at the time that all my 'free supercharge miles' also disappeared with this update. How can i get this corrected? I'm guessing between 4000 & 5000 miles.

Hans Hermans | Nov 3, 2020
D N | Nov 3, 2020

contact support email. nothing local SC can do for this one bc it's being controlled by admin at HQ

I live in Center City Philadelphia and need to have my new Tesla inspected. Is there any service place closer to Philadelphia than D'Avico's (that I understand you recomend)? Thank you for any advice you can offer.

Mary Walton | Nov 4, 2019
Wictincei | Nov 4, 2019

Alot of people have been taking them to a local Nissan dealership since they have the leaf. I took mine to the only place near me that said they would do the inspection, both pep boys and jiffy lube said no. I live in York so the one I went to won't help you out any.

Can we just walk in and test drive?

Patrick Saimesier | Nov 4, 2018
David Galczyk | Nov 4, 2018

Yea call for appointment tgey will be waiting

I live in Allentown, do you have anything closer? If not, would I need to bring it down to you every time I need service?

Marcelo | Nov 3, 2020
Nadim Nakhleh | Nov 3, 2020

It may be the closest location, but that's not the whole story. "Every time you need service" isn't nearly as often as with an FFV, only once every two years, nominally. Also, some kinds of service and repair they can do using their mobile fleet of repair vehicles, so they would come to you in those cases.

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Can I bring the license plate from my old car to put on my new Tesla Y when I take delivery?

SahayFX35 | Nov 3, 2020
Thomas Crymes | Nov 3, 2020

I sold my old car before I bought my Model 3 and brought my licence plate with me. You just let them know before you go for pickup so they can prepare the appropriate paperwork.

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How to change key battery ?

drmantony | Nov 4, 2019
Pamela R | Nov 4, 2019

Do you mean the key sensor? The key doesn't have a battery.

I have a brand new Tesla 3 white and I want to protect the paint. Which is the best : 1/ Mirror Shine™ - Super Gloss Hybrid Wax Spray & Sealant or 2/ Ceramic Shine™ - Silica Sio2 Spray Wax Sealant Other suggestions? Thank you.

Michael Serban | Nov 4, 2019
Thomas Crymes | Nov 4, 2019

I'm not familiar with those, but I've used Klasse products for years and am amazed how well they work to keep my cars including my Model 3 looking good whole protecting the paint from UV fading.

Tesla X 100 D comes with the Owner's Manual ?

Levente Bodak-Gyovai | Nov 4, 2018
Allen Koehler | Nov 4, 2018

All the cars have their owners manual online through your Tesla account. Before delivery, the pdf version is uploaded as part of your documents.

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Can I bring my 16 yo niece for a test drive?

Rachel Hubbs | Nov 4, 2017
michael doyle | Nov 4, 2017

She can ride in one but i doubt they will let her drive.

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