Consolidated Communications

Category: Telecommunications service provider

Address: 350 S Loop 336 W, Conroe, TX 77304, USA

Phone: +19367560611

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Lj Matlock

Oct 4, 2022

2 technicians came to dig the line hole for installation but when the technician came 2days later to do the setup, he didn’t put the cable line in the ground. He just laid it on top of the grass all the way across our driveway. I wish there was a way for me to upload pictures to this comment as proof bc I’m furious. I got fined $250 by my landlord for “safety issues” and had to detach the cable and now I’m paying for internet that I can’t even use at the moment!

Darryl

Sep 29, 2022

Terrible service!!! Rates should provide me with SUPERIOR service! But continuously getting the message ... "oops, something went wrong" What pitiful service. 2 more months to go and I'll definitely be canceling my service with these clowns.

Dan Bee

Sep 22, 2022

Called em up and asked how 20mbps for $47 is a competitive price compared to Optimum @ 300mbps for $30. She said "I was getting a good deal" Naw dude, you're giving me a bad deal. There's a difference.

Melvinna Porter

Aug 29, 2022

I wouldn't suggest this company to any of my family or friends I've been having poor Tv interference service, tv, internet has been out, they lied said someone was coming fix Problem, haven't got here still waiting, once my Contract ends I'm out!

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Questions & Answers

I have recently cancelled my account with cci because of the poor quality of service and constantly over billing me even after I cancelled my account they have charged me an additional 300.plus dollars for service I don't even have.what next

James Woodard | Nov 3, 2018
Tammy Hill | Nov 3, 2018

They charge me just at $60 a month for 6 mbps. Constant drops, have to reboot modem several times a day, and freezes all the time and we don't have the tv option. The area I live in has no choice but to use cci for service because we are monopolized by Consolidated unless we want to use satellite service which is expensive for data...they keep promising to update with fiber optics but hasn't happened in 10 years now. I hate this company...I wish everyone would boycott so we can get other companies to service us! Montgomery, Tx.

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Why does this cable provider suck so bad? VOD IS A JOKE, constant problems with WiFi and overall poor performance.

Gregg Ramsey | Nov 3, 2019
Michael Adame | Nov 3, 2019

Not a big selections of providers in Conroe.

What the heck... No service the whole day an night 8-26-18.

barbara swope-bickley | Nov 3, 2018
Billie Bailey | Nov 3, 2018

Yep, us too. Same old same ole.

Can I put service on hold or cancel now

Amber Hill | Nov 3, 2018
Cindy C. | Nov 3, 2018

You can put it on hold

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I have been having issues for the past 4 days.. my internet keeps dropping

Mudjie | Nov 2, 2020
Sharon Fournerat | Nov 2, 2020

We were having problems 4 a while but it was with the box, so check Ur equipment all the way through!

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how do i set up payments for my mother her name is barbra burns

Cathy Overbeck | Nov 2, 2021
BrittBratt | Nov 2, 2021

Automatic payments are set up via mycci.net. you'll set up a web portal for the account.

What channel is the astros playing on tomorrow

Te Lo | Nov 3, 2019
Consolidated Communications | Nov 3, 2019

Hello Te, please go to consolidated.com and you'll find our channel line up online. Thank you!

Is there any good cable an internet around cut and shoot

Bbcggxdn Teal | Nov 3, 2019
Bbcggxdn Teal | Nov 3, 2019

Someone said consolidated

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how do I retrieve my closed caption. Ive tried the cc button on my remote and it says closed caption on. But it isn't. I've gone into settings and it too says closed caption on but it isn't.

Susan Bacon | Nov 3, 2019
Sarah Christy | Nov 3, 2019

I only have wifi thru consolidated to run Hulu and Netflix...I open those apps to turn on/off my CC depending on if I am watching a foreign film...maybe you could try to Google it....not sure what equipment you are working with

Whys the line always busy.

Hootiemacks91 Texas | Nov 3, 2019
Edy Marie Blanton | Nov 3, 2019

Probably people call to complain, CCI is horrible as well as their service!

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Is there an Internet outage in the Silverstone subdivision 3/19/2019

James Johnson | Nov 3, 2019
Evan Voluntad | Nov 3, 2019

Mine has been down for 6 hours now and Im 2 mi from that location

I have a friend who recently dropped his service with CCI because of some issues. He has some equipment they told him to return or he would be charged for it. Where does he need to go to return the equiptment

Ima Barnes | Nov 3, 2019
Consolidated Communications | Nov 3, 2019

Hello Ima, your friend can return his equipment to our customer service center: 350 South Loop 336 West Conroe, TX 77304 Mon-Fri: 8 am – 6 pm (CST) Sat: 8 am – 3 pm (CST)

When I first moved to Lake Conroe Forrest our service was adequate. After we built a guest cottage & could get enough to work plus our TV worked after paying for a line to be ran to it. After we cut the TV service our Internet is terrible

Daphney Skelton | Nov 3, 2019
Daphney Skelton | Nov 3, 2019

After we discontinued our TV service our Internet has not worked. I use my laptop once a week, drops takes forever for an hour of work I get so upset. Why is it that I'm using my cell all day or night here but can't use my Laptop for an hour a week ? What can be done CONSOLIDATED SERVICES ? What can you do I'm on 20 this should be way more to work .. is it because we don't have TV service with you anymore or that you need to bring in new Lines & Equipment??

I want to know how much they charge x internet only?

Anairam Barcenas | Nov 3, 2019
M Arwood | Nov 3, 2019

Consolidated.com

Hi y’all bring services in montgomery tx? My addres is 15785 forest dr Montgomery tx 77356, pls let me know 🙏🏼

Ruth Ortiz | Nov 3, 2018
Billie Bailey | Nov 3, 2018

?????

does it cost more monthly to have Consolidated on my phone?

robbie roberson | Nov 3, 2018
Txrosee stone | Nov 3, 2018

Consolidated offers landline,internet & TV services. Not sure if ant cell service is offered. I've never had cell streaming thru Consolidated so no idea of cost or quality. Have a great day.

Is there a way that a recorded tv show can be restored after being deleted accidentally?

judy henss | Nov 3, 2018
Consolidated Communications | Nov 3, 2018

Hi Judy - no there isn't. We are sorry.

I paid up an account that was shut off can I turn it back on after I already turned in equipment?

Michelle Huff | Nov 3, 2018
Susan Stacy | Nov 3, 2018

I don't see why not. There will be some charges though. Pretty reasonable

How do a switch name Over from mine to my husband's. We are separated now and is like it out of my name.

Amber Hill | Nov 3, 2018
Consolidated Communications | Nov 3, 2018

Hi Amber, please call 844-YOURCCI to speak with a representative who can assist with this. Thank you.

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Do you cover 17110. Firehouse lane Conroe 77385

Roy Hatten | Nov 3, 2018
Kemo Steen | Nov 3, 2018

Yes, verified by their coverage map.

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I'm in N.E. Conroe. Who provides internet service?

John Suullivan | Nov 3, 2018
Christina Lane | Nov 3, 2018

Yes unfortunately it's Consolidated not a very big fan

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what to do if my password for consolidated email does not work

Bob Sasser | Nov 3, 2018
treasure_hunter Gold | Nov 3, 2018

Call customer care and they will provide it for you or reset. Voice mail is 1 2 3 4

Connecting a new modem. What is CCI login ID and password? Thanks

richardjblack | Nov 3, 2018
Soukeara Say | Nov 3, 2018

I think it's username: admin Password: cciadmin

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Can I exchange power cords and equipment at this location

David Foreman | Nov 3, 2017
treasure_hunter Gold | Nov 3, 2017

I believe you can. If you disconnect an account they charge you an equipment fee if not returned. If the equipment malfunctioned or is bad from wear and tear, then yes. I would call them first before making the trip, just to confirm.

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