Polaris North City Apartments

Dale Weaver

Halls and common areas need cleaning and paint.

Mr. Jasper

Nice apartment complex with everything you could ask for within close proximity

Olesya Chubarova

If I could Rate Polaris Apartments managements and stuff, I would give them 0 stars rate!!! I’ve been living in Polaris apartments from the day they build them. At the first they had an amazing manager and team, Marina was the best. Than they hire Brian as a manager and James maintenance person, that’s when all my problems begins. 1. Problem you should never live here: You have to pay your rent on the 1st of each month. If you paid on the 2nd you must pay $100.00 late fee. Than they changed till 3rd of each month. Against the law. 2. Brian and James are racists. They mistreated all tenants who don’t really speak English. We had our alarm system on very often, instead of treating people with respect and give them preparation list what can happen and how to appropriately evacuate the building, they yelled on tenants to not leave the emergency door open, while kids was out from the stairs.Thats the reason parents hold the door, so they can get out. Most of the tenants are from Somalia, Iran and other refugees who’s not familiar with fire alarm system and evacuation plan. Any smart manager will write evacuation plan and pass them to everyone. They have only one elevator for 5 flr apartment complex. Really? Where’s their safety? 3. When my lease ended, I decided to move out. I asked the office stuff to give me moving out list, i did everything what was on the cleaning list in order to receive my deposit back. What they did is they couldn’t find anything about my cleaning as I had recidential & commercial cleaning business. My cleaning pass, for carpet at first Brian estimate me $80.00 for washing, than he changed price for $200.00 and at the end Brian hire James maintenance guy who owns carpet business to do a carpet cleaning in 2 bd apartment for $300.00. Apartment was shoes/pet free. I have an other carpet cleaning company estimate for $100.00. When I said to Brian that I can hire a carpet cleaning for much cheaper, he said no we have our own cleaning company that we trust. James and Brian are working together and full their tenants for moving out costs. Guess what? They overcharged me for $200.00 and $100.00 late fee for paying on the 4th around 9:30am. Office was closed for September 3rd holiday and was open on the 4th my lease ends on the September 13th, I was not sure how much should I need to pay, so I waited till the office will open at 9:00am. They opened at 9:10am I went to the bank for new check book when I called to Brian that I was at the office this morning to put ceck to mail box the office was closed, so I was not sure what amount to write for a half month plus few blinds. Brian said I have to pay late fee $100.00 for not putting check on the 3rd before 5pm. I was waiting for the office to open in order to write correct amount. Think twice if you want to deal with unprofessional, low moral management and their stuff!!!

Jenny Porter

I have lived here for about 3 months now and love it. My only complaint is lack of parking in my building and lack of key fob accessable doors across the condominium. But the staff is all super friendly and the halls are kept very clean