Fidelity Communications

Category: Cable company

Address: 3421 Ewing Dr, New Roads, LA 70760, USA

Phone: +12256386801

Opening hours

Sunday: Closed

Monday: 9AM–1PM

Tuesday: 9AM–1PM

Wednesday: 9AM–1PM

Thursday: 9AM–1PM

Friday: 9AM–1PM

Saturday: Closed

Reviews

sandra keller

Sep 12, 2022

I hate this service. I only have internet service. That being said i very seldom have service. It goes off and on and is most often off. Cannot stay on line long enough to pay a bill.Have called them and waited online for someone to answer for an hour or more. They sent someone out twice and they didnt touch anything. Just looked and said everything is good. Its NOT good if i cant connect my computer or brand new phone and stay connected.

Debbie Jarreau

Jul 28, 2022

This is in regards to my cable service. All 3 tv’s are not working. It says service interrupted call provider. I did, I was connected to some man in Dallas Texas whom I had to ask to repeat everything he said. He took my information which I had to repeat also. His last question was how much was I paying for my service. What difference does that make? I hung up on him. I tried called the local number, no ringtone then disconnected. I am so aggravated in this service.

toni Howell

Apr 21, 2022

Worst internet provider I have EVER used. Once a month, I have issues with my service. Always state there is “an outage in your area.” Seriously…EVERY MONTH! Replace my equipment and STILL have issues. What a joke.

Tracy W.

Mar 3, 2022

Kind of crappie that they dropped NBC. I don’t think that it is too much to ask of a cable company to carry the major networks. When I asked about it I am told to get a digital antenna and get Roku or pay for NBC subscription service. I don’t think I should have to pay for additional equipment or services to get a channel my cable company should provide.

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Questions & Answers

Is there someone I can call if I need support?

Dan Weeks | Nov 1, 2021
Bobby Stanley | Nov 1, 2021

Yes. Local and national support numbers are on their website.

What does "up to 1 Gig" mean?

Turner Page | Nov 1, 2021
Fidelity Communications | Nov 1, 2021

The benefits of a Gigabit are very exciting, especially as technology advances – 1 Gig service is the new Internet for today’s connected home (faster downloads, quicker response times, smooth streaming, etc.). While Fidelity provides 1 GIG, many factors can impact your overall experience that are beyond our control. For example, the age and processor capability of your equipment, wireless interference, browsers and other factors all impact Internet bandwidth.

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