Counterbalance Bicycles

William Callaway

Top quality service, these mechanics really know their stuff. Full confidence in their ability to service everything from burly full suspension AXS mountain bikes to carbon gates belt drive steel bikes. Their selection skews towards the best bikes for Seattle: affordable steel commuter/road/gravel and affordable full suspension MTB. They have a great selection of parts (e.g. commuter bags, locks, fenders), can order things they don't have, and are very reasonable in their advice and pricing. They are right off the BurkeGilman trail with free repair tools under a tent out back. After many interactions across a variety of needs, they've earned a lifelong customer.

Eric Stobin

Chris provided excellent service to me! very impressed with the service I received. i had a flat tire and instead of putting in a tube he was quick to help me continue to use tubeless since that is what I had in my other tire. he was interested in doing the job right and not just getting it done. he was friendly and had a welcoming attitude, willing to help me with whatever I needed and saved me from calling my wife for a ride home. chris was great to work with and 15-20 minutes later I was able to ride home. the next day I did a 50 mile gravel ride with no issues on the tire, so he fixed it very, very well and I will definitely come back for more great service from Chris!

Michael Nolan

I've shopped here a few times over the past two years. They have a great selection of parts and quite a few new and used models for purchase. The service is also exceptional. I stopped in last night to get a replacement brake cable; the rear cable had just snapped while I was out and about. They quickly got me sorted with a new cable, but also walked me through how to replace the very squeaky and metal-bare pads on the rear disc brake. I've replaced plenty of rim brake parts in the past, but disc brake maintenance is new to me; they very graciously sized up what I needed, explained how to fix it and sent me on my way with a few tips for preventing this in the future. I was able to fix the problem in ~20min once I got home. This store and the people that work here are great. Shop here, you'll like it.

Kit Hymel

I’ve been to about a dozen bike shops in Seattle, and this is the one I will always come back to for service on my bike. The mechanics here are real pros, but they’re also friendly and relatable folks without a hint of the elitism that you run into sometimes in the bicycle world. Shido did a a flawless job installing Honjo fenders on my Gunnar, and Phillip did a super comprehensive tuneup on my girlfriend’s old Trek. It’s like a new bike. She went from riding once or twice a year to riding everyday. She has a Strava now!