Montlake Bicycle Shop

Joshua Vincent

About a year ago on my ride home my commuter shifter cable broke and these guys were able to get me in right away and fix the cable! Same thing happened today and they got me in right away and got me back on the road! Thanks again guys!!!

Precious Malloy

Amazing sales personnel! I tried 2 ebikes and ended up buying one that fit my needs. I stayed in their shop for almost 2 hours through the entire process of choosing a lightweight but less powerful ebike or a heavy but powerful (almost scooter-like) ebike. It was a hard decision for me as I did not have 5 grand to spend on an ebike that I have to ship all the way to FL after 3 months. I was mostly going to use the bike for local commute and errands during my stay in Seattle. Honestly, the staff never pressured me. Never made me feel like I was "poor" for getting a lower priced ebike. Helped me throughout the experience, and asked me what I want. Even if I wanted the "heavy but powerful" bike through my previous research (stats on paper looks so great!), one of their staff suggested I try the "lightweight" one, and that's actually what I bought. It just fit me so well, and I can't be happier with my purchase! Sometimes, being perfect on paper isn't what you need in reality (same with relationships lol). This shop will be also be helping me box up the box and shipping it when the time comes. They are very realistic and will manage your expectations upfront, will never try to upsell you something that doesn't fit your needs. They are also upfront with costs. All in all, this is honestly the most perfect retail experience I ever had. I needed something, they provided it without any expectations of having me buy it, let me even try said products, and let me linger for 30 minutes as I decide and wander around the store while texting my husband. Even payment was easy since they accept split payments and tapping. And oh, the neighborhood is perfect for testing out ebikes if your goal is to tackle hills. There's like every grade of hill possible within a 3 kilometer radius. Also, I have to say that the staff are the happiest retail staff I have ever encountered. I am glad I found this place randomly. It's the first bike store I checked out, and I ultimately bought the bike here and didn't bother checking out other places. You'll never go wrong with this place!

TJ McDonald

Montlake has become my go-to bike shop. They built a touring bike for me off a Gunnar frame. If you like bike touring or bikepacking this is the place. Carolyn and Gary know how components work over long tours.

Rebekah Kreckman

AMAZING service! My bike was stolen over a year ago and I thought it was long gone. Montlake called me (even once I had moved halfway across the country) a couple of months ago when they identified my bike from a stolen bike registry. They called me and helped me manage the shipping entirely remotely. I am so grateful for this team. I don't live in Seattle anymore, but if I ever return there's no question this is the bike shop I'd make my home shop.