Ramsey County Social Services

Category: Social services organization in St Paul, Minnesota

Address: 160 E Kellogg Blvd, St Paul, MN 55101, USA

Phone: +16512664444

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Allan Kerr

Oct 2, 2022

Closed thusfar!

Ro Ry

Aug 11, 2022

I recently applied for emergency assistance and cash assistance early July and did my intake. I was approved and received a prorated amount At the end of July and was supposed to received benefits for August. It never came and I got a letter stating that august 1st my benefits were cut because I requested them to. This is far from the truth and whoever is working on my case falsified my records. For a whole week I talked to supervisors and they emailed and contacted the person that did my intake. No call back or follow up whatsoever. I’ve been dealing with these bozos for years and i learned that you have to go over their heads to get their attention. As of right now I have filed a court appeal and got the courts involved. This isn’t my first time doing this either and I got callbacks from case workers quicker than you can say 1,2,3. I advise anyone who is going through loops to get benefits is to file an appeal.

rbq 426

Aug 9, 2022

People are helpful and wait is not to bad

Allan K Kerr

Aug 6, 2022

No service

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Questions & Answers

The workers have no customer service skills when it comes to dealing with the public but your job require to have these skills. Understaffed and not enough workers who care about the job and what devotion is needed when you work with the public.

Betty Hogue | Oct 31, 2018
theresa thomas | Oct 31, 2018

That is so very true Betty Hogue

Its 4:51pm on a Friday (Sept 1st) why are the phone lines giving a message that they are closed for labor day then ends the call. I guess google has the wrong hours of operation. What are the actual hours of operation.

Ms. Annie Semloh | Oct 31, 2017
Jennifer J | Oct 31, 2019

Most Ramsey services are closed on Labor day. As of June 25, 2019, regular hours are Mon-Fri 8-4:30.

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WILL THIS PARTICULAR COUNTY STOP ITS UNETHICAL, STONEWALLING?

Pita Svo | Jan 3, 2022
Dr. Mika Melton | Jan 3, 2022

No, and the politics just get worse. Now the police are completely impotent as well. What an absolute mess!

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I'm new to the SNAP program. I've called my worker 4 times. She never answers and never return phone calls. Is there someone I can call like her supervision??

Tammy Alvarado Guzman | Oct 30, 2020
Heu Pao Moua | Oct 30, 2020

Its always like that with the Ramsey county snap program. You just need to keep calling and keep leaving messages until they call you back, but keep a record of every time you call. If it's something urgent then it's best to go straight there and talk to your case worker or someone that can handle your case.

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I heard you can get your ID in the Kellogg building for the welfare is it true?

Rob Varde | Oct 30, 2020
Angela Henderson | Oct 30, 2020

No, you can get a Ramsey county ID. But not a legal ID

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Are there any other county offices in st Paul besides downtown

Debra Barge | Oct 30, 2020
Ramsey County Social Services | Oct 30, 2020

Hi Debra, please call us at 651-266-4444 and we'll do our best to help!

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Is ther a drop box?

Stacey Mann | Oct 31, 2019
Calvin Cooper | Oct 31, 2019

YES THER A DROP BOX!!!

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Did you guys get a new number because when I call it says welcome to the WIC clinic

Angel Pearson | Oct 31, 2019
Ramsey County Social Services | Oct 31, 2019

Hi Angel - Apologies for any confusion. Which number are you calling?

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Trying to get in contact with my mom's case worker and they are never answering or replying back to my voice mails. My mom needs her stuff to get processed bc it's a life or death scenario. Why can't ramsey county ever answer the God dang phone?

Pa Nhia Moua | Oct 31, 2019
Ramsey County Social Services | Oct 31, 2019

Hi Pa Nhia, Our sincerest apologies for this. What is the case worker's name?

is it closed on new years day

lisa herberg | Oct 31, 2019
Ramsey County Social Services | Oct 31, 2019

Hi Lisa. Yes, the Government Center East building is closed on all county holidays, including New Year's Day. https://www.ramseycounty.us/your-government/contacts-locations/county-holidays

Who do I call if I lose myFooFFood stamp cardoodd stamp card

Justin Adams | Apr 3, 2022
Loni Atzenhoefer | Apr 3, 2022

Your local/cty human services- family department. They can help you.

Can the county garnish my social security? They say it is owed from 2005. ???

gramma johnson | Dec 4, 2021
team vpk | Dec 4, 2021

No they can not

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Where should I go to doing the process of getting a child for fostering.!

Queen Ellin Deloris Hall | Oct 30, 2021
Tina mckee | Oct 30, 2021

I would Google it for what county your in

How to apply for a change form.

Queen Ellin Deloris Hall | Oct 30, 2021
Joy Prisanhane | Oct 30, 2021

You can go to the county building and at front desk they will give you your change report, or you can go to the county web site I think its Ramsey county human resource center and it should be on web site , but its easier to go down there and they will give it at front desk and ask for time stamp so you get it in on time even if you wait till end month they will count you having it in on the time you have for the time stamp , hope it helps good luck

Has anyone applyed for medical and was told they would cover the past 4 months , but got no update if your application went through?

Mazzarney Sanford | Oct 30, 2020
Nicole Brown | Oct 30, 2020

Most everything went online. When I made a mnsure.org account I was notified shortly after in the messages on whether or not I was approved. Mailings came later.

Hello who can I talk to at Ramsey county,besides my worker and his boss,which both keep giving conflicting information,cause of a emergency I had to take custody of my 3 grandchildren.

Smitty Adrian | Oct 30, 2020
Jennifer Hollinger | Oct 30, 2020

What services do you need help with? I work there so perhaps I can point u in the right direction

Is there anyway to speak directly with a person within CAHS? Their number gives no options that answer my specific questions. Can you please provide a number I can leave a message and get a callback? Thanks

cymonne williams | Oct 30, 2020
Shawn Davis | Oct 30, 2020

Your best bet is to show up in person. The staff is very friendly and helpful.

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can some one help me getting a document about child discipline.

Hafsa Nasim-ul-Haq | Oct 30, 2020
T. Hudgens (Mad Sam) | Oct 30, 2020

You should call the Ramsey County Intake line and ask for what you need.

I have been trying to get a hold of my sons case worker for MA for months but she never returns my calls. His MA is now inactive which is affecting his prescription refills that he can’t go without. How can I get my case worker to return my calls?

Katie Rodrique | Oct 30, 2020
Lorrie Finley | Oct 30, 2020

Contact your Case Worker not the financial worker immediately & let Them know problem of financial worker not responding.. Stress issue about no meds. If you have any other providers working with you & your son, enlist their help. Give them permission to speak to Cty personnel on your behalf. Sometimes having someone with letters behind their names gets action faster than we can. Couple things with prescriptions- ask at the Dr. Office for samples or for discount prescription cards. Most Dr. Offices & clinics now have cards from various programs that offer up to 80% off. Anyone can use these. They're also in some magazines in clincs. Also, try getting a week supply from the pharmacy to hold over while trying to get reactivated. I'm giving these suggestions based on experience & knowing going in is not always an option.

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Is there parking around there? Going to the county office do they validate?

Jessica Green | Oct 30, 2020
Willam Kanaly | Oct 30, 2020

The best bet is to catch a city bus instead of trying to find a parking spot because Ramsey County Sheriff's office checks meters regularly and it would be sad to spend time at the Human Services and get a ticket for an expired meter. All the best for you

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How can I.find out my workers name

Maria Alvarado | Oct 30, 2020
Lorrie Finley | Oct 30, 2020

This information is sent out in the mail. Make sure your address is correct. Be sure to keep all correspondence from Cty for at least a year for comparison. At least that's my opinion.

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How can I find out my case workers name

Maria Alvarado | Oct 30, 2020
Brett Buckner | Oct 30, 2020

Great question. Have to called the information line with your case number?

Does anyone know how to make a successful appeal? I sanctioned off mfip so now I can't get any help

A Dalene | Oct 30, 2020
Willam Kanaly | Oct 30, 2020

Call legal aide

Is it closed on Veterans Day?

Skip Corley | Oct 30, 2020
John Redloff | Oct 30, 2020

Yes

Can I get the fax number on here

Thelma Harris | Oct 31, 2019
Ramsey County Social Services | Oct 31, 2019

Hi, Thelma - There isn't a central fax number that we can share, but there are many different programs that have their own fax numbers. If you'd like someone to contact you with more information, you can fill out our online form: https://www.ramseycounty.us/contact-us?nid=12186

I have been trying to get my medical reimbursements since December and I never got any since December! What is taking them so long to get my medical reimbursements!! Never get a call back from my financial worker. It's terrible.

Mig Rogers | Oct 31, 2019
Ramsey County | Oct 31, 2019

Hi Sunny - Our sincerest apologies for the delay. Please call the METS team at 651-266-3870 and they'll be able to look up your case number and make sure to connect you with your financial worker.

Does the AFDC Office do taxes & rent rebates for free ??

tammy prelgo | Oct 31, 2019
Sarah Love | Oct 31, 2019

No call 211 United way for locations

what date will you receive cash?

Boumya Wopea | Oct 31, 2019
Kelsey Lynch | Oct 31, 2019

There are 3 dates that they issue cash benefits. Its the 2nd to the last day of the month, the last day of the month and the first day of the month. So I get mine the 2nd to the last day which for June benefits would be tomorrow the 30th of May. Also, you will get it the same day every month regardless of weekends or holidays. It will automatically go onto your EBT card where you can go to an ATM to withdrawal cash for a 3-5$ atm fee per withdrawal.

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Your office hours say open until 5:45.I've been calling since 4:30. I let the phone ring the last time 46 times!!! That was at 5:15. What's going on????

Terrie Raiter | Oct 31, 2019
Jennifer J | Oct 31, 2019

Their hours listed on Google are Mon-Fri 8-4:30.

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Does this office take tax return for benefits you've gotten

Toni Jansen | Oct 31, 2019
Elisha D | Oct 31, 2019

They Will help you for free

If i got accepted for ebt benefits starting march 1rst why dont i have my benefits

Jonh Blaze | Oct 31, 2019
Lorrie Finley | Oct 30, 2020

Benefits are also prorated the first month. So depending on how much you qualified for, if less than I think $10.00 for the remainder of the month you won't get any. And as the other person pointed out, the day funds are deposited to your card is based on your card number. This is so the funds are allocated in a staggered through the month like Social Security Disability funds so the grocery stores & banks aren't flooded with everyone going to them all at once. Just be patient, if you received paperwork stating you qualified, the rest will follow.

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Can I get a replacement ebt card there for $2?

Alanna Magnuson | Oct 31, 2019
Shabathia Burton | Oct 31, 2019

It has to be mailed to you

What address do I send a stop work verification form for Ramsey county

rochelle roper | Oct 31, 2018
Jennifer Jean | Oct 31, 2018

160 E Kellogg Blvd. I believe it's between Robert and Jackson St.

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Do child protection got the right to put a hold on my kids and let someone else keep them.if you don't want there.

Quiana Hall | Oct 31, 2018
Kristina Miller (Krissy) | Apr 3, 2022

Yes for the safety of the kids but don’t sign anything because that will keep the hold longer at least that was for my experience and Chisago county. From my experience in Ramsey County CPS does a great job at actually keeping the kids safe and communicating with the parents.

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Phone number to help native Americans

Karen Christensen | Oct 31, 2018
Kristie Lewis | Oct 31, 2018

Ask Siri or Google they will have a phone number to help you out. Good luck!

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