United States Postal Service

Olivia C

9/2022 UPDATE: Massive improvements in the communication & interactions. 6.5.2020: Recently, i have been experiencing & witnessing several different issues with & within this PO. 1. Recently, my child's clothing was misdelivered to someone else. The Postman was honest & as he's been with the huilding for roughly 4 yrs, i appreciate his honesty. But the many sighs & flippant attitudes from the agents at the window, when i asked to file a claim were disheartening & upsetting. 2. Christmas i mailed 4 large candles to family in Florida & Georgia, paying for priority shipping. 2 made it during the time indicated, 1 was late by 2 days & Broken, despite the fragile tape all over it. The last was 1.5wks late. I was told priority mail is no longer eligible for refund because it's not guaranteed. 3. I have family members across the continent, 1 was in Korea & needed items for a perm & other haircare. Well, the agent at the window while mailing laughed & when asked the reason for the laughter, she sarcastically stated, customs isn't gonna believe that's all that's in this package. If you've ever had relatives in the military, you know that even plush toilet paper is a gift to them. 4. Last summer sent a document to my mother overnight delivery, it was delivered 2 days after the scheduled date. I went in for a refund because this was a very expensive mailer. Instead the older middle eastern mail tells me there was no one on site to process my refund. I went to another post office spoke to the post master, reporting what i was told, provided all documents & was then given my refund. 5. 6.4.2020, i watched as an older Asian male was told you "just have to wait on the package" despite this being his 2nd trip to the post office. On 6.3 he was initially told he needed to come in, via a slip, which he did, onlt to be told, it's on the truck, only to be told 6.4 when he returned "you just have to wait". 6. While i waited 20mins to speak to the post master, i observed sighing from each of the postal agents, each time they addressed a new customer. I witnessed people walking out upset because of the interaction they had with the postal agent behind the window. I thought they maybe short staff, if that's the case, advertise that you are highering & i dont mean the copied many time 8x11 sheet on 1 of the doors i mean a sign outside on the building, in color. High school guidance counselors are sending out info on work opportunities to seniors and college freshmen who returned home, who are looking for seasonal work. Whatever the problem, there needs to be change in the attitudes & demeanor of the employees that work within this post office. This office is liked by many for the fact that it has off strret parking, a large lobby, passport processing, and late Saturday hours & postal agents deliver on Sundays. Prior Review: 2016-2018 Friendly fast paced; off street parking; also located in front of a bus stop. You don't stand on line to pick up a package & the postmaster doesn't mind coming out to assist people, plus they have mail boxes. Open till 2pm on Saturdays, which is always a plus on the weekend. If you like stamps, like I do, they have an okay variety.....

Delwar Chowdhury

Omg I am feeling scared. My schedule by made in 30th of August. I don't know what happened with me. Let's see. Pray for me. Because very poor reviews and stars. I am positive.......God help me.

Shannia Nand

BEWARE OF THIS POST OFFICE. I had a passport appointment and the Indian lady made me fill out the wrong application when I came in with the right one and i also paid for the expedited passport. I am deeply disappointed with the service at this post office. I have a trip this month and I did my application early in May and I still haven't received my passport. They are the worst in service and customer needs when that's basically their job. If you need a passport I suggest going somewhere else because they don't know how to help their customers.

Coral Mantell

way u can close 6 o'clock pls