United States Postal Service

shelby spector

I would give it zero stars if they would let me. Can’t believe how rude workers were who work in customer service. Me and husband asked simple questions and we got rude short responses. They seemed offended when I said we used another post office. Honestly just a horrible experience I don’t know how they still have their jobs if this is how they treat people. I will not go back here.

fishfillet cookingoil

100% THE ABSOLUTE **WORST** SERVICE EVER, I'd give it negative stars if I could. I went here to renew a passport, and after reading the application over to do so a dozen times, we thought we brought all the proper paperwork to the appointment. Upon showing up, they told us that we were missing a birth certificate (something that didn't appear to be a requirement on the appication) and said we could go back home, get it, and come back. After spending 2 HOURS making the round trip and digging up the document in question, they told us that because our appointment time had passed, we would be unable to complete the renewal and would be required to make a new appointment. The icing on the cake was how NO ONE ELSE WAS PRESENT TO GET THEIR PASSPORT RENEWED AT THE TIME. I get having to wait a bit longer if it's someone else's appointed time, but appointments generally take 15 minutes max, and I repeat, NO ONE ELSE WAS PRESENT AT THE TIME. We were turned away not because they couldn't further assist and follow through with what they said we could do (get the birth certificate and come back), but because they didn't want to help out. If they knew they couldn't help us after noticing we were missing the birth certificate (a document that isn't even listed as required to bring to the appointment), they should have immediately told us that they could no longer assist us to save us our 2 HOURS. AVOID THIS LOCATION IF POSSIBLE! Getting any official document renewed is never fun, but going to this place made the experience analogous to jumping 100ft onto a single Lego brick.

Tianyu Zhang

Paid $90 to ship a package internationally but was returned - officer was not aware of the new lithium battery in preowned electronics ban lately and even confirmed with me saying it was allowed. Refused to issue me a refund. Will never use USPS service again. If you see this, go to FedEx half a block away.

Erik Patton

I was pleasantly surprised at how friendly and helpful the clerk was.