United States Postal Service

Category: Post office in New York

Address: 518 W 181st St, New York, NY 10033, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–4PM

Reviews

Ari V

Oct 29, 2022

I've never seen a worse post office than this one in uptown. Employees are rude, the manager is rude. As if they hate people and don't want to work. This place should have been closed long ago. There are a lot of incompetent people working there!!! They need to learn how to behave or at least have a clear understanding of what customer service is!!. All of them should be fired, including the manager who is the worst. They are free to do whatever they want. All of them should be unemployed.

Kristen L. Matulis

Sep 20, 2022

Thus far, I have only had good experiences at this USPS location. The staff get the job done and (for the most part) everyone who works here is very kind and accommodating. Whether I'm dropping off a package or requiring stamps, I always get what I need before leaving. It can be busy in this area, so plan accordingly. This part of 181st Street in Washington Heights can be a little chaotic to walk through, particularly if you're coming in on a weekend!

Maya Jingles

Aug 23, 2022

Such a horrible post office. It’s always very very crowded with maybe one person working. It’s unclear what like to stand in, it’s dirty, and everyone working there who I’ve encountered has been nasty and unhelpful. Avoid if you can!

Reyna B

Aug 5, 2022

Terrible customer service they need to close this location

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Questions & Answers

This is seriously the worst post office in New York they don’t even try to deliver packages to your home or even call you down they do it on purpose to make you go to the dam post office which is a little tricky because others like myself have a job.

carmen toribio | Oct 30, 2018
Maribel Vargas | Oct 30, 2019

terrible service. falsely scanning items as delivered. lost packages. deliveries not even attempted and they state they did not have a secure location to leave the package when my mom and sick grandma are home all day! i was on hold with usps corporate office for 56 minutes! very unsympathetic and the people at the Washington Bridge office are just simply rude and unprofessional, to put it nicely.

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This place is the worst not only didn't my package was never delivered but it stated that it was Im having a hard time to find the items ... they need more employees this is insane

Anaya | Oct 30, 2019
Jose Hernandez | Oct 30, 2019

I know my building mail box was broken I had to get the mail once a week and one package was lost for 6 weeks

Passport renewal forms, can I get it here?

avshalom eitan | Oct 30, 2017
Brenda Vasquez | Oct 30, 2017

Yes they do. They do not take applications after 10am I believe. It is best to call before going in.

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My Brother has past away, and I wish to obtain his future mail. What must I do to have the mail forwarded directly to me while I am attempting to resolve all of his legal and personal issues?

Constantino Sultana | Oct 29, 2020
mike taveras | Oct 29, 2020

Submit a foward for him to your address it can be done online it only cost 99cents.

Is there a drop box inside this post office for small packages.

Rick P | Oct 30, 2019
Mr. D. | Oct 30, 2019

Yes but only for prepaid, Priority mail. No Media mail.

Is the post office open on presidents day?

Nasser Al-Hanna | Oct 30, 2019
Nasser Al-Hanna | Oct 30, 2019

That's correct. However I do wish I received this answer before I checked it out myself. Lol. Thank you for your reply

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Can i pick my orden just with the number for the orden

A Google User | Oct 30, 2017
Gissy | Oct 30, 2017

They will ask you to go to the kiosk and put your number in and get a slip

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