House Of Beauty World

Category: Internet shop

Address: 2191 Hornig Rd, Philadelphia, PA 19116, USA

Phone: +12677221122

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Artem Pesotskyi

Oct 27, 2022

Made an order on August 5, 2022 the order still has not arrived, sent several emails, no answer, the call center does not respond, the checking tracking number on their website does not work. Never order from this company, they take the money and don't send the product. House of Beauty: GIVE ME MY MONEY BACK!!!

Bex Bruges

Oct 26, 2022

Scam Alert: They take your order and money but don't send the product or reply to your emails. Don't spend any money you aren't prepared to have stolen.

Beverly Beasley

Oct 26, 2022

Prompt and accurate delivery. All items are available for purchase. I am tired of half or almost all items out of stock. I appreciate your establishment. Thank you

Kennedy C

Oct 26, 2022

I have been scammed! I purchased a bunch of items from this company and when my order arrived some of the items were missing. I sent an email to their customer service and after a week they got back to me and said that they will give me a partial refund and I should see it in my account in 7-14 business days. Let's just say it has been nearly two months and I have yet to receive the refund. I have sent them multiple emails letting them know that I haven't received my refund and they haven't responded to one. Definitely would not recommend shopping from this company.

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Questions & Answers

This company is a scam, they do not respond to fix any errors they make, by far the worst company I have ever dealt with. Will neve buy from them again and will post on any social media I can to not order from them.

Marina Akselrud | Oct 26, 2021
Natasia Smeeg | Oct 26, 2021

Same here. They owe me a refund! Replied to my poor review of them saying that they gave me a refund a long time ago. They couldn't even be bothered to give me an accurate date of when this took. Nor did they contact me privately to double-check my order number or anything like that. So rude too. Disgusting! Made a sarcastic comment to me, "we assume things must being going well in the UK for you to order from the US". Horrible company, they are just so rude and unprofessional.

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THIS STORE IS A SCAM WHEN IT COMES TO ONLINE ORDERS ! DO NOT ORDER FROM THEM!!!

brianna burrello | Oct 26, 2020
Gabby Clarke | Jan 29, 2022

Totally love the store I got everything just how I asked for it to come and more because of delays witch honestly I’m totally in love with best service I’ve gotten she’s totally sweet and for a mom she does what she can and that’s good enough for me btw I’m 21 and seeing the comments I see is sad we all have things to worry about if anything try checking what you ordered to see if it was right or not because mine was honestly everything I’ve wanted or figured it would be when she gave me hints. Communication is best and just remember be patient online shopping is always different then going to a store

I can't get good customer service from this place. They sent two deliveries both didn't have the item I am asking them for. Their only response is, we sent it. Which is not true. How can I get my missing item? No one seems to care oe

Tashmarie Smith | Oct 26, 2020
Knurema Diggs | Oct 26, 2020

First thing. You do is continue to call each & everyday or every otherday and continue to ask for your product or either a Refund . Besides that have your friends and also you to Post their Name & info on your Social Media! To get the word out their. Comment on Beauty Pages so that others See It! Because Calling Them Out and Getting the Information About Them & how they do business Out There is the best Thing to do!

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These guys do not own their mistakes and they deleted my reivew where i provided pictures thay they screwed it up

Siria Rodriguez | Oct 26, 2021
José A. Sierra Jr | Oct 26, 2021

I know nothing about this issue. Right now, the USPS has lost a package of mine for 2 weeks.

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It has been more than 3 motnhs since you guys are processing my refund, I have sent you screenshots, an I just keep receving be "be patience"is are you STEALING?? because if so, please let me know and I will stop messaging you.

Siria Rodriguez | Oct 26, 2021
Carla Clemons | Oct 26, 2021

👀🕵️🤔 Oh my please keep us posted on your refund, that can be extremely annoying. I'm new to this company so I'll be watching, I'm a large order placer and would hate to be begging and pleading for my refund hope I don't have to find another company . Certainly wishing you all the best.

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Has anyone got their issue resolved in 2021?

caro carrier | Oct 26, 2021
Sughra Syeda Rizvi | Oct 26, 2021

literally not even i ordered my thing in june and its september i havent recieved my order or a refund

HUGE SCAM!!! Ordered a product in May, was told it was out of stock, and now I am still waiting on a refund. I email them every week and have not heard back. DO NOT BUY!!!!!!

Vicki Chen | Sep 26, 2022
Diane Walker | Oct 5, 2022

I’ve ordered from house of beauty 3 times; They have followed through each time; I’ve received emails after placing my order, Confirmation information, of receipt, when my package left their warehouse and finally when my package will be delivered to me. My experience has been positive & secure.

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SCAM! SCAM! SCAM!!! DO NOT ORDER FROM HERE! YOU WILL NEVER GET YOUR ITEM DELIVERED AND THEY WILL NOT RESPOND OR REFUND YOU! SCAM! SCAMMERS!

dermov | Dec 30, 2021
House Of Beauty World | Dec 30, 2021

Dear Dermov the only scam is YOU we have no orders for you you are probably working for one of our competitors, nice try they are getting more desperate for business. HOB TEAM

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When are you guys shipping my orders?please almost all the massages I have read about your clients are very BAD .PLEASE I HOPE THAT all these are not true. Let me get my orders that i paid for.

victoria akua | Nov 30, 2021
House Of Beauty World | Nov 30, 2021

Dear Victoria under this name we have no order for you it would be helpful if you provided order number when corresponding to us you can tex your order number to 267-253-6666 and we will respond to you with info until then we consider this another bogus review by one of our competitors HOB TEAM

Have a long-standing order which has not been delivered. My money has been taken. No reply to any of my emails. Impossible to contact. *** If anyone at House Of Beauty is reading this please contact us immediately ***

Mick Brown | Nov 30, 2021
Andrea Garcia | Nov 30, 2021

I would call my bank and request a charge back disputing the charges never received the item(s)

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Do they accept PayPal?

itsjustkk s | Oct 26, 2021
Loretta Johnson | Oct 26, 2021

Yes, they do. I always use PayPal for my orders.

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Hello, I placed an order over 2 weeks ago. I was not sent an order number or any correspondence, however, the payment was out of my account. Can you please find out what has happened to my order, or. issue me with a refund. Thank You

Lisa Tomlinson | Oct 26, 2021
Diana Stevens | Oct 26, 2021

I never had a problem,, but You need to get a hold of them. On their website. I would...

I just wish I could get a reply from my continuous messages about not getting my order that was done on the 1st March, and the bank says it was taken twice !!!!!! Don't know what to do ?

Linda Dewdney | Oct 26, 2021
samiksha shetty | Oct 26, 2021

Dear Customer, Please share your order details and we will try our best to help you out. Thank You

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How do you get a refund for not receiving an order? These people appear to be crooks. My order was placed around June 11, 2020. I have not received anything.

Alesia Register | Oct 26, 2020
samiksha shetty | Oct 26, 2021

Dear Customer, Please share your order details and we will do our best to help you out. Thank You

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Where is my order it's been almost a month??

NANCY JACKS | Oct 26, 2020
Stacy Burke | Oct 26, 2020

Same here! Placed an order a month ago and still not received product. I was unable to get through when I called. I always get a message stating they're closed. So I sent an email and have received no return response.

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Hello, Two requests sent to return product ordered. 1st request was within 5 mins of purchase but the item was shipped anyway and I was charged. 2nd request at time pkg was received but NO ONE IS RESPONDING to my requests or answering the phone.

Lisa Tomasi | Oct 26, 2020
Julie Dunbar | Oct 26, 2020

I need to return hair tonic. won't let me do it online

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