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I think Ms Barron had the right idea. On my part, I have never had a problem with this merchant. I forget if I have used them 2 or 3 times but everything has been perfect for me. I have no reason to complain. Let's not forget that with Covid-19 biting our heels, things don't work as well as previously.
Bring this matter to your Banks attention---And see what they say to you...
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