The Elms Hotel & Spa - Destination by Hyatt

Category: Hotel

Address: 401 Regent St, Excelsior Springs, MO 64024, USA

Phone: +18166305500

Reviews

Karen Nuckolls

Oct 24, 2022

Room ok but not great very small for the price and out dated Food in the restaurant not good. Spa facial was good but couple foot salt soak not worth the price. Salt light therapy uggg. Found better food at the BBQ place

abrcr99

Oct 21, 2022

Lovely stay

JD Sanchez

Oct 20, 2022

Attended a wedding and reception at this hotel. The Elms staff is very courteous and professional. They had everything well organized and the chicken tasted delicious (no rubber chicken for us!). I had a wonderful time!

A J

Oct 20, 2022

Great place for a wedding and reception

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Questions & Answers

is it ok to walk around at night? for ghost hunting and stuff? (not making a bunch of noise of course)

Bethany Wiebelhaus | Oct 25, 2020
Beverly Robison | Oct 25, 2020

People ghost hunt all the time while they are there. Just let the front desk know you are doing so.

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Is the pool open year round

Renee Johnston | Oct 26, 2019
Clint Carr | Oct 26, 2019

If you plan to go there in the fall or winter months the answer is as above....but on thw other note most people dont understand that the real "jewel" is thw Grato spa setting. I highly recommend this as its only 35 dollars for an all day pass. It is free with the purchase of a manicure or pedicure. I personally hold this place as a place to truly relax and come home feeling refreshed.

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Does Elms Hotel have a beauty Salon?8

patsy Richter | Oct 26, 2019
William Rice | Oct 26, 2019

They have a spa and do mani and pedi.

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Do any of the rooms have jetted tubs?

Jessica | Oct 26, 2019
Laurie Matzenbacher | Oct 26, 2019

Yes

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Is a debit card acceptable as a "credit card" when booking (it can be ran as credit or debit)...?

Bryan Jones | Oct 26, 2018
Travis Stroud | Oct 26, 2018

We used ours a couple months ago with no issue. Be sure to hit the bbq place up around back. You won't be disappointed!

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Does the Elms allow dogs?

Pamela Young | Oct 26, 2018
shelly williams | Oct 26, 2018

Yes

Is the hotel really haunted

RJ WRLD (RJ) | Oct 26, 2018
Steph Mitchell | Oct 26, 2019

We went to visit each haunted location, and didn't experience anything. However, it should be noted that the bed was the most comfortable thing I've ever had the privilege of sleeping on that if there was a ghost, I didn't pay any attention to it! Very great stay!

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What time is checkout

Robert Smith | Oct 26, 2017
James Hale | Oct 26, 2018

Checkout is before 12pm according to my reservation email.

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Mineral baths gone?

Kip Richards | Jul 27, 2022
Roderick Holmes | Jul 27, 2022

No they have them!

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Do I need to schedule grotto and spa services when booking the room or can I make those purchases when I arrive ?

Diane Mccoy | Feb 27, 2022
Lindsey Knee | Feb 27, 2022

The spa tends to fill up quickly, I suggest calling ahead as early as you can to schedule your appointments

hi sir my self sadique from kerala, munb nammal samsarichittund

M s Neerad | Nov 29, 2021
A H | Nov 29, 2021

I guess that depends on if you're going North or South

Are dogs welcome in and on the property?

Ann Malnar | Oct 25, 2021
D Smallwood | Oct 25, 2021

Yes just have to let the property know you will probably have to put a deposit down yes I do accept animals

Would like to know about the outdoor pool, heated, in sun, when is it open?

Sue King | Oct 25, 2021
Chizuka Hauser | Oct 25, 2021

They said heated but it was very cold. Pool is in sun and open till midnight

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Are there hair dryers in rooms?

Ramona Rosiere | Oct 25, 2021
Samantha Crane | Oct 25, 2021

Yes, the one in our room did not work but there is one in the room

How many rooms at Elms have jaccuzis in them

HAROLD MURPHY | Oct 26, 2019
James Adcock | Oct 26, 2019

Know some of the sweets do. And a few of those include separate stand up showers. You should call them to find out the exact number of jetted tubs.

When does the seasonal outdoor pool open?

polyph1205 | Oct 26, 2019
Christopher Delance | Oct 26, 2019

Hot tub is always open. But the outdoor pool is on the Memorial Day to Labor Day schedule

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Do they even still have the individual hot tub rooms

Shaun Troxel | Oct 26, 2019
Laurie Matzenbacher | Oct 26, 2019

yes but need to request them

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Does the Elms do anything for New Years

Mark Richardson | Oct 26, 2019
Michael Obino | Oct 26, 2019

That does sound like a wonderful idea☺. Am sure they do and if not, Sure wouldn't hurt to call and ask/suggest. I too would consider it

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Can you use rafts in the pool?

Joy Bookstrom | Oct 26, 2018
Awesome A | Oct 26, 2018

Never seen one but, didn't see a rule against it

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What is there to do here.

Savannah Young | Oct 26, 2018
Brenda Collie | Oct 25, 2021

Plan to be open for guests the week of Christmas 2020?

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