Mountain Vista Inn & Suites

Sarah Caudill

Hotel was disgusting we had to clean before we could even bring our stuff in. The fan was covered in dust headboards covered also. Stuff was very rude we asked for toilet paper and was told it’d be brought up never got it. Asking for towels was like asking for a million dollars. Says breakfast would be provided and there was none. Dressers had missing handles so you had to pull them out by a little knob. Missing door handle. Shower curtain was so tilted and falling out of the wall so it wouldn’t even shut. At one point the room above us had a leak which caused are ceiling to leak. There was a broken nail in the floor upon arrival. The only things good about this hotel was the location view and bring right by chocolate monkey. I wouldn’t recommend this room to my worst enemy!!

Kala Laney

This place needs to be shut down we booked on booking.com in February for June of 2022 I read the reviews that booking does not show the night before we left to head here we checked the rooms and they seem fine at first until I kept feeling like I was being bitten we went and bought bed bug spray and sprayed the beds to see if that would make it better as to we would not get refunded and didn’t have the money to stay elsewhere that only made the bites worse my entire family was covered in bites. My sons and I swam in the pool only to wake up the next day (my birthday) of all thing to being so sick we couldn’t even leave the rooms from the chemicals in the pool being extremely high you could smell them in the parking lot and two floors up. We checked out early because we could no longer handle the bites only to be told get our things there will not be a refund then we get home and have to take all of our belongings to a laundry mat to be washed in hopes we wouldn’t bring them in our home but still have an exterminator coming just for extra precautions so we are out 1271 dollars for the room on top of the laundry mat fees and the exterminator fees thank you mountain vista for making my children's first and now last trip to pigeon forge the worst trip of a life time. I hope that other people heed warning from all of the reviews and stay far away from this place and I hope they get shut down for being so dirty to people you should be ashamed to do people so wrong.

Ms.Red-Blessed Favored

Listen it you want a clean, nice, up to date hotel. Don't come here. This place is a joke. Ran downstairs, everything broken including the elevator. It's so sketchy it's sad. Thank God I didn't have my kids with me. The only thing this place has decent, is the fact it's literally within walking distance to the parkway and stores. I wouldn't let my dog stay here if given the choice. Go somewhere else if you want a clean nice environment. Needs to be shut down or upgraded! False advertising. Pictures are not what they seem. All lies

Scott Martin

I’m a USMC vet and I have stayed in some not so hot places, this hotel is one of them. Don’t bring your family here. Hotel is not maintained very well. Hope you like cold showers. Had a three bedroom with 6 of us and had 4 towels. Room furniture must have come from a yard sale down the street. Not even a coffee pot. Smelled pot most of the night. Only thing good is the location.