Park Hyatt New York

Bryan Kasper

Hard to beat the service first attitude. Everyone was super friendly and the breakfast while expensive was very nice.

Neo “NY”

I'm a Japanese Tour guide. I had many of my clients stayed the Hotel. Each of them told me there quality service and great hotel many of return however Just few days ago one of door man He looks tall African American and skin head was very rude and poor communication and handling for his mistake, He dropped my clients luggage from a cart he had because He was talking somebody else and my clients and I point him out what he did then his first reaction was yelling and pointless excusing me. The kind of guy makes lower reputation the Hotel service at all. He was only see the Tip ppl give him.

Xiaoxiao Kong

A true 5 star hotel, quiet, modern, good technology support, great food and room service. Very comfortable linens. Very satisfying stay

Gary Chou

I have stayed in a lot of five star hotels and this is not on par with Four Seasons of the world. When you pay $1400 for the cheapest room, (I did get upgrade as a globalist), I expect to experience the same quality of service as four seasons or peninsula. After all, I could spend the same money and stay there, but I chose Hyatt due to loyalty program… so where is it lacking? 1. The fruit plate I ordered off the menu tasted off. Half of the pineapple slices tasted fine but the other half tasted like the knife used was cutting something else before so the flavor of the pineapple was affected. It’s just a minor detail but made me not able to finish that fruit plate. 2. The first floor entrance lobby is often empty. The actual lobby is on a higher floor so you feel kind of unwelcome when you enter the building. 3. The restaurant and bar on the actual lobby floor is both small and lacking selections. 4. One of the phones in the room wasn’t working. 5. It’s extremely noisy/loud at night. The soundproofing from hallway or street is not well insulated. 6. The body wash bottle was too small so I had to bring one of the soap bar over. 7. There is no extra soap or bath product for the nice bath tub. 8. No soap dish so I had to leave the soap on the counter top (what?) which gets stuck every time I try to use it. The good: 1. They replace dental kit every day so I get plenty of toothpaste. 2. Room service does not require signature. They take care of the charge and automatic tip. This is such a good process. I don’t need to sit thru the awkward exchange of signing the tab when you really just want them out. 3. Minibar well stocked.