The Grand NYC Apartments

Caroline c

I was there in 2017 and it is true that the comments are creepy. I strongly advise against rentals without sanitary facilities.. because to have passed in front of it did not make you want to, the inhabitants of elsewhere use them... But I was rather happy with the room chosen, a small kitchenette, a bathroom (admittedly small but private) toilets, two double beds and a single bed! Rather clean! The hotel is ideally located, next to empire SB, time square.. We did almost everything on foot.....and that's pretty cool!

Diego GonzálezVCh

Great location, poor service, terrible room. This last one had bed bugs! They read well. BEDBUGS. Every time we returned to our Airbnb we found at least one on the wall. Evidence attached. To avoid at all costs.

Angie Ramón

One of the worst lodging experiences. If you can, run away from this place. My two friends and I took one of the Airbnb apartments that Eliza manages. The truth is that it is a nightmare: he gave us a room with two beds (single and double) on the fourth floor. Our specific number was in a basement on the same floor and we shared a corridor with about 70 other rooms. They are tiny rooms that are used as Airbnb but also as a rental for people without resources. The corridor smelled horrible, there were very strange people and a tourist does not feel very safe there... We asked Eliza to change rooms because we were not comfortable and she did not give us any facilities. In six days of stay we had to ask him for at least one change of towels. A very bitter experience.

Micheal Brown

If I could rate negative stars, I would. This place doesn't even deserve 1 star. In my room the radiator heat did NOT work. The bathroom has black mold around the tub top. The room isn't worth the price that we paid for it. I have a 2 year old son and a pregnant wife. I told them multiple times that the heat didn't work. They didn't fix the heat. Just gave me a space heater. Then I leave a review on Expedia where I booked the room and I get a call from this place telling me that I left an incorrect review! She then tells me if I don't change my review, I will be sued for giving false information. The problem with this is I took pictures of the black mold and the dirtiness of the bathroom. We left the room cleaner than what it was when we got it. The only thing they needed to do is collect the towels and change the bedding. But to be called and harassed then texted while I'm at work because I leave a review they don't like is a major issue. If I were you, I would seriously think twice about booking this hotel. It definitely isn't an experience you will like. Just look at the pictures others as well as myself have left!