The Park at Lake Como Apartment Homes

Iliana b

STAY AWAY!! WHATEVER YOU DO, DON'T LIVE HERE. This apartment property management team is trash. My AC unit broke so I submitted an emergency request order, never received a call back, had to have a friend move my cats out because I was out of town and the heat was unbearable. Submitted a second request that was ignored. Had to call the office twice to get a maintenance person out there. I also had an open maintenance ticket for the lock that was also messed up, (couldn't turn my key properly). This ticket has been unresolved for weeks and they decided to take care of it at the same time as the AC. I get a message that AC is fixed finally (three days after first request) so I bring myself and pets home AND THE LOCK HAS BEEN CHANGED WITHOUT TELLING ME. I am now locked out of my own apt with two pets due to this teams incompetence. I have already submitted an early lease termination and I suggest you do the same or better yet NEVER LIVE HERE.

Duniesky perdomo

H O R R I B L E Costumer service H O R R I B L E Services through website Received the apartment in terrible conditions (pictures available) I just want to warn anybody coming from a different state PLEASE HAVE SOMONE CHECKING THE APARTMENT, and DO NOT BELIVE ONE WORD FROM.... EGLA CAMACHO. The mandatory star belongs to the maintenance guy and the Laundry aide Juana.

Leslie Santiago

Juana the laundry lady is just wonderful! She’s a hard worker who’s always ready to help with a smile on her face. Ive lived here for over a year now and she brings joy to everyone that she makes contact with. Such a sweet lady!

Whitney Mckinnon

A bunch of entitled rude as*holes in person and they don't answer the phones! Before my set move in date my confirmed delivered FedEx package (wifi) was magically missing and the office was non chalant about it. Eventually I reported it stolen. One of the ladies told me "If you already receive assistance it seems like you can't afford your bills already." Maybe I'll try back with new management and staff.