UPS Customer Center

Category: Shipping and mailing service

Address: 777 21 1/2 Rd, Grand Junction, CO 81505, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 1–5PM

Tuesday: 1–5PM

Wednesday: 1–5PM

Thursday: 1–5PM

Friday: 1–5PM

Saturday: Closed

Reviews

Tate Okelly

Sep 7, 2022

UPS customer service phone system is a joke. Had it not been for the awesome driver that came back and dropped off my packages, I would have left as a 1 star!!

Johnnie Farmer

Aug 3, 2022

That is the best place to work with. The customer service is great!

R

Jul 25, 2022

Had a package set for pickup here and it was easy. The hours are definitely weird, but they have them well posted on a sign. The staff are friendly and were really quick to get my package to me. Overall a decent experience.

Rich Bradfield

Jul 21, 2022

UPS has been completely unreliable in the Grand Valley for us. I'll never use UPS by choice. Use FedEx if you need something reliably delivered.

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Questions & Answers

Why can't UPS drivers read? They keep dropping off my orders at my neighbors. It's causing a huge problem!

Joey Anderson | Oct 18, 2021
Brianna Shelton | Oct 18, 2021

Our drivers are very competent and they do their very best to get the packages where they need to go.

How can I get the package your driver attempted to deliver to the wrong address? The correct address is on the two packages that your driver tito tried to deliver to the wrong address. I really need that equipment today, actually yesterday.

Grady Slaughter | Oct 18, 2021
UPS Customer Center | Oct 18, 2021

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Are all my packages now not going to be delivered???? I have medical supplies that MUST be delivered. I have to find a person to drive across town to pick up between the hours of 1-4, M-F. Ridiculous! I am working during those short hours.

Paul Vrtis | Oct 18, 2021
Dharma Eyer | Oct 18, 2021

Nope. None of my packages are delivered. I have broken legs and had to get a ride to pick up. Our office lady said all of her drivers are terrible and cannot read. Good luck

If Amazon sent a pkg ups and tracking number says it was delivered and i have not received it how do i put a traser on it ?

Donna Clark | Oct 19, 2019
Susan Neely | Dec 22, 2021

Good luck with Customer Service. It’s automated and just directs you to the website. Very very poor customer service.

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Can we drop off packages at this location?

Rosalva Martinez | Apr 21, 2022
Deflated Cyclestuff | Apr 21, 2022

I have dropped off a few things here. It gets the package moving faster to drop off directly rather than a UPS store

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How can I update a delivery address for itesm on hold. I've called the support number but cannot get a live person and am unable to change the address online.

Kim Ochko | Oct 18, 2021
UPS Customer Center | Oct 18, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp, so we can assist you in this forum.

THIRD POST! Please don't give me a lie or pre-formed answer. I am concerned and would like the truth. There is always someone at the house so items are always deliverable. WHAT IS REALLY GOING ON???

Paul Vrtis | Oct 18, 2021
UPS Customer Center | Oct 18, 2021

Hello Paul. Thank you for reaching out to our team. We are sorry to read that you are having issues with your deliveries, and for the frustration that this has caused. We apologize your experience did not meet your expectations. Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS for further assistance.

Do you pick up packages

Jeanine Wehner | Oct 19, 2018
Mystie | Oct 19, 2018

Yes you can

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