USPS Distribution Center

Category: Government office in Chicago, Illinois

Address: 1419 W Carroll Ave, Chicago, IL 60607, USA

Phone: +13122434706

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 8AM–3PM

Reviews

DJ Russell

Oct 1, 2022

Package should've arrived but it's rotting in this cesspit. Put the packages on the trucks do I have to get a job here and send people's boxes myself too many people have "It's On It's Way" written below a long past due date.

Tee Bee

Sep 27, 2022

I recently moved to the area and subscribed to informed delivery via USPS. My mail hasn't been delivered even though I was informed through the service that I have mail to be delivered. I have been waiting on an important piece of mail and it was never delivered.

Mikayla Taylor

Sep 25, 2022

My hoco dress has been sitting at this sorting center for seven days, I ordered it from a European shop and it made it to Chicago in two days… I live two states over yet haven’t gotten my dress. Do better!

Edgar Eeho11

Sep 14, 2022

This place is a joke.

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Questions & Answers

We haven't received any mail since last Wednesday, that's 3 missed days. We need more customers to complain.

sue carroll | Oct 18, 2018
Carrie Fox | Oct 17, 2021

i will be sending you guys all my late fees i cant pay my bills if i dont recieve them

Why does it seem that all my packages get stuck at this location? I put a ticket in through UPS and they get underway again but it’s a lengthy proses. It only seams to be this facility. Management please fix this!

Molly Schwarz | Oct 17, 2020
Daniel Summers | Oct 17, 2021

This facility is awful at everything. I too have had packages ship through UPS and go through this place and it takes them sometimes a full week just to accept that the package is there. Something needs to be done about this place.

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My package is stuck in the chicago distribution Centre since the 4th of august ..when will you ship it ???? All the other distribution centre give a good service ,why is it so long in chicago ???

Jean-Francois Laliberté | Oct 17, 2020
CT-BILL 555 | Oct 17, 2020

Tbh it was the same problem with me on the 1st of august. A week later I received my package. But the tracking never updated, so it's probably been ship somewhere else but the system never updated your package. Hold on tight and good luck!

Have three packages sitting at Chicago distribution center and have not moved for over a month. Anybody else having this problem?

Ellie Thompson | Oct 17, 2020
Brenda Davidson | Oct 17, 2021

I haven't received my mail since May 12th and today is May 18th, 2021. I called the Wicker Park post office repeatedly and no answers. This is unacceptable and a crime to hold up our much needed mail correspondence and medication. Who is running this facility and how is it that no one is accountable for upholding a standard of customer service in preforming their job responsibilities ?!?!?!

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I moved here 3 months ago. This post office is incapable of handling packages. Where is my package??? It's priority mail??? It can take from 1 to 4 weeks just to get a scan that it is at your post office. I am not even getting my regular mail!

Jeremy Hart | Oct 17, 2021
Dallas Powers | Oct 17, 2021

We've had a lot of trouble with our mail too things coming up missing and not coming for a month that were sent locally. We've been sending things UPS or FedEx only and ask people to stop sending us regular mail when possible. Good luck

“Delivery attempted; unable to access delivery location” I tried scheduling a re-delivery with instruction to leave it with neighbors - that didn’t work. Has anyone had luck trying to have it held for pickup? Or is it just lost at this point?

Andrew Nelson | Oct 17, 2020
Elaine Odeh | Oct 17, 2020

I had this happen even though they did have access to my building. I had to physically go to 1419 W Carroll to ask them to hold it there for pickup. Check the hours though becauae when I went the website said they opened at 9:00 but there was nobody there until 1;00. Good luck

Can I go personally to try to get my package there? It's been almost a Month with no update since it got there.

Kysbel Aguirre Laprea | Oct 17, 2020
Kysbel Aguirre Laprea | Oct 17, 2020

Thanks. I hope its there eventhough I dont realy know if this is the Distribution Center where my package was last scanned. The history says IN TRANSIT TO THE NEXT FACILITY 😪

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I need to notify post office that the zip code on my upcoming shipment is not correct how can I make sure I still get my package still in transit

Margaret Graham | Oct 18, 2019
Caryn Wilson | Oct 18, 2019

Call the post office that is for that zip code and ask for a package intercept. And give them the correct address.

the phone line is disconnected - how is anyone able to get in touch with this place aside from going in person?

Christine Prevolos | Oct 18, 2019
Gary Clark | Oct 18, 2019

Best results are always to go in person, because this is a high volume station

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I have informed delivery. It keeps saying mail is going to come, but Friday, Saturday, Monday, Tuesday and no mail deliveries to the whole 1400 block of W Grand Ave. A USPS parks on the block for hours everyday. Why is mail not being delivered!?!?

Jeremy Hart | Oct 17, 2021
Angela Young (Angieb) | Oct 17, 2021

I'm sorry I don't work for USPS

I have a expensive pair of shorts I purchased and there stuck here , it’s been 6 days “in transit, arriving late” updating the same thing on the tracking everyday at approximately 7-7:20 pm .. seller paid for 2 day priority , stop being lazy workers

baz B | Oct 17, 2021
jessica bartimus | Oct 17, 2021

I agree.. I've been waiting on mres I have been waiting for 2 weeks now... They keep saying their backed up and with only 2 or 3 people working it doesn't take almost 2 weeks for somethin to come in when it had 2 day shipping...

I keep getting emails that my package is in your center. Why hasn't it been delivered yet? Your about 20 minutes from my house!!

Julie Underwood | Oct 17, 2020
Dallal Brown | Oct 17, 2020

Luis de Joy has been appointed as post master he's there to delay the mail because of voting by mail trump has place him there to help him win so mail is there its being delayed on purpose so go to your station your mail is there spread the word vote by mail

My building has had no mail service all week (6/1/20 - 6/5/20) - why?

A Google User | Oct 17, 2020
Gladis Bridges | Oct 17, 2020

Call or contact on website, they were closed because they were looted, i do not know the whole story but i complain on the website, i went there, they were closed--

My package have the wrong zip code and I have been calling the USPS since 2/21/2020, i have not been able to get answer

ogunjinmi Kuburat | Oct 17, 2020
Caryn Wilson | Oct 17, 2020

You can go online and track the package to do a package intercept and correct the zip code. The package might have already been sent back to the sender.

For three days the tracking for my package says "Delivery Attempted - No access to delivery location". I have been home EVERY DAY, ALL DAY. Carrier has NOT rang the buzzer, we have not received ANY mail. What can we do? What a nightmare.

Mary Kukulinski | Oct 17, 2020
Andrew Nelson | Oct 17, 2020

Same same same. What did you do? Any luck? I had it held for pickup after a week of this nonsense, and the person at the counter told me it’s out for delivery.

Always an issue with my packages at 60622 and I call and no answer. They forward my package and now I have no Idea where and i spoke to mail lady and she called and no word why. I'm so upset because this a huge package.

Angelina | Oct 17, 2020
Nathan Jackson | Oct 17, 2020

Sometimes you will need to call a Larger post office to get someone like in main city.

From Chicago IL distribution center, (USPS) to which destination my priority mail international package in transit received on 07/05/2019 / Has been sent ?It is 104 days over and

Annamalai Rajagopal | Oct 18, 2019
Wesen Emmanuel | Oct 17, 2020

Did u receive it at the end? My shipment which was shipped 50 days ago hasnt arrived yet! I hope they didnt lose it. Its a present from my mother to my kids.

Can you pick up mail there

Kenneth Trotter | Oct 18, 2019
Marcus Juarez | Oct 18, 2019

Yes

Where is my package? Tracking updates show that my package is at this Post Office - Chicago,IL 60607 two days ago. So why not delivered yet?

Ken Sama | Oct 18, 2019
Terry Lee | Oct 18, 2019

Well I'm sorry but 2 days ago it was a holiday we were closed. Then we reopen on Tuesday so we have backed up mail and packages so u have to give it at least 1 more day for us to get caught up with everything.

How do I send a package back to the sender

Rebecca Davison | Oct 18, 2019
Roosevelt Myles | Oct 18, 2019

That will work

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I haven’t received any mail and when I call they say I don’t have any mail...I know I do cuz one of my packages was schedule for delivery yesterday 01/29/2019 and know I back to it’s at the post office 😡😡😡

GOLDIE SHORTLEGGS | Oct 18, 2019
Caryn Wilson | Oct 18, 2019

Go to post office with your I'd and ask for a supervisor. Tell them you are looking for your mail.

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