Shirley Ryan AbilityLab (formerly RIC)

Category: Hospital in Chicago, Illinois

Address: 355 E Erie St, Chicago, IL 60611, USA

Phone: +13122381000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Biying Zhang

Oct 7, 2022

I'd like to point out the exceptional service from Sherry, who was extremely patient and diligent with me when scheduling many months of appointments. She was very professional and helpful, making the process much easier. - Jojo

Reza Hosseini Ghomi

Sep 30, 2022

I referred a patient to this lab who has sustained a TBI and had a complicated course with post-concussive syndrome. We had utilized every resource we had locally and then turned here for help. Unfortunately, my suspicion turned out to be correct. This is a facility that finds a way to charge you maximum prices by repeating all of what has been done already. I received a series of reports with no new information after sending my patient across the country and not a single attempt was made to discuss the case with me. I find that facilities such as this one tend to provide support, I'm sure, for certain people, but they will not turn you away when they don't have anything to offer. I do not see any benefit to this facility than using your local PCP and local therapists (PT, OT, ST, etc.). Needless to say, my patient and family were disappointed and frustrated when they returned home. They saw a Dr. Brkic who asked few questions and spent most of the time doing the talking. He offered no new insights or help. I would save yourself the cost and logistical headache and avoid this clinic.

Linda Gazzi

Sep 21, 2022

Ever since I started my therapy for my lymphoma from breast cancer the care and support from my Therapist Melissa Gonzales has been amazing. I would highly recommend her & Shirley Ryan as a positive force. I can’t imagine going through something like this without her. Thanks Again Linda

Phylicia Hollins

Sep 9, 2022

My doctor sent over a referral for my daughter to have speech and OT therapy at the pediatric innovation center. When I called to schedule the evaluation I was told by a manager that their location isn’t good for children with autism because they don’t have private therapy rooms. They do therapy out in the open which can be overwhelming for autistic children. So, the nations supposed best rehab facility, with all state of the art equipment, and scientists and doctors designed a pediatric lab that they knew was going to offer therapy for children with developmental disabilities in a way that was not accommodating to autistic children. But wait there’s more. She said we are welcome to try, but they bill to insurance for so many months - so if it doesn’t work out, she won’t be able to go anywhere else until those months are over. You do what you will with that information.

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Questions & Answers

What type of insurance do you take

pierrette smith | Oct 17, 2017
Diane Woodstock | Oct 17, 2018

my sister had a stroke 2 weeks ago. she has medicare and part b insurance. she is a former chicago high school teacher. her right side needs aggressive therapy and the hospital she is currently in (the ambulance took her there because it was the closest) does not seem to provide it. can she be transferred to your facility. do you have room for her, she asks. you were recommeded by leslie born who used to work for you.

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what type of insurance do you take

A Google User | Oct 17, 2019
Mildred Powers | Oct 17, 2019

Do you accept Medicaid for therapy?

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At the request of Dana Young who passed away recently and was helped at your facility 30+ years ago, I will be making a donation in his honor. Can you please advise your procedure for this, will you be sending his family and acknowledgement? Thanks

Judy Grant | Oct 17, 2018
Mike Harrington | Oct 17, 2018

That is a very good question I would contact the hospital Administration directly that way they can give you more information on this because any little bit helps they help those who are in need and do amazing things so even a dollar donation is enough to help someone

What type insurances are accepted here?

Rose M | Oct 17, 2017
Jessica Kelly | Oct 17, 2019

https://www.sralab.org/contact/insurance-billing

Do this facility,help with physical and occupational therapy for 17yr olds?

Rachel Lewis | Oct 17, 2019
Darron Willingham | Oct 17, 2019

Yep

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Is there parking?

DGURGONE | Oct 17, 2019
Kenny Fetters | Oct 17, 2019

Yes, one with direct access to the hospital and one just north of the building.

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Is there parking on site

Juanita Brooks | Oct 17, 2019
Bill Goldthorpe | Oct 17, 2019

Yes, there is a garage on the south side of the building. Make sure you get your parking pass validated otherwise it will cost you a fortune. With validation, it's only $11, if I remember correctly.

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Parking rates for 2019 ?

sharlene starks-weil | Oct 17, 2019
Bill Goldthorpe | Oct 17, 2019

$11 IF you get your parking pass validated at the desk. Otherwise it's VERY expensive. I don't know how much it is without a validated ticket.

What hotels are near Shirley Ryan Ability Lab

Michele Archie | Oct 17, 2019
Mark Pearson | Oct 17, 2019

I recommend the allerton on Michigan avenue. Very nice hotel with great views if you ask the clerk at the desk that you want a room that looks out over Michigan avenue I'm sure she can arrange that. I stay there all the time.

Do they validate parking

Tammy O'Quinn | Oct 17, 2018
Sarah Randitsas | Oct 17, 2018

Valet is $14

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Do they offer therapy for tbi

Danielle Sykes | Oct 17, 2018
Dan Lamphier | Oct 17, 2018

Don't know for sure about tbi...but sral offers many many types of therapy and i bet tbi is one of them. Your best bet is to call them or ask social workers in hospital.

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When are visitors allowed

Richard Dever | Oct 17, 2018
Dan Lamphier | Oct 17, 2018

There are public visiting hours daily. Starting in morning lasting into evening. Check with them for exact hours as i do not recall details. There are very accommodating though.

Do they accept Medicaid meridian

Derrick Ellis | Oct 16, 2020
Bruce Wayne | Oct 16, 2020

Yes they accept it the problem is Medicaid dont want to pay

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What r visiting hour

Cecilia Jordan | Oct 16, 2020
Shirley Ryan AbilityLab (formerly RIC) | Oct 16, 2020

Hi Cecilia, visiting hours are between 8 a.m. and 8 p.m. Exceptions to visiting hours may be granted by the nurse manager/designee, nursing house supervisor, care manager or administrator-on-call for specific reasons such as learning a patient’s care or providing ongoing supervision. For more information, visit our website: https://www.sralab.org/experience/visitor-services

Do you treat people with Parkinson Disease?

Marcia Borger | Oct 16, 2020
Shirley Ryan AbilityLab (formerly RIC) | Oct 16, 2020

Hi Marcia, we do. You can learn more about our program on our website: https://www.sralab.org/conditions/parkinsons-disease-neurologic-conditions Or you can also request an appointment here: https://www.sralab.org/contact/request-appointment Thank you!

do you have any research studies for stroke victims

Joyce Woods | Oct 16, 2020
James Jackson | Oct 16, 2020

I believe so most stroke patients come there. My friend after having his stroke went there after leaving the hospital

Is there a adaptive sport program at this location as well..

Maria Volpe-Endrizzi | Oct 17, 2019
Karolina Sodic | Oct 16, 2020

Hi Maria- there is a adaptive sports program at SRAlab. You can see more information on their website Www.sralab.org/services/adaptive-sports-and-fitness-program

Hello Is this facilty long term rehab more than the typical 4 to 8 week stay?? Also are the therapies OT/PT the usual 3 hour per day...We are looking for a long term care facility where its a full day of therapy for a Spinal Cord injury.

Maria Volpe-Endrizzi | Oct 17, 2019
Shirley Ryan AbilityLab (formerly RIC) | Oct 17, 2019

Hi Maria, thanks for reaching out. It is hard to say without getting some more details from you and unfortunately, we are not able to discuss patient information on social media. Please contact us to see if we are a good fit! https://www.sralab.org/contact/request-appointment Thank you!

My Husband had an ischemic stroke in Aug 2018. He has right-side paralysis and aphasia. He has made some strides but needs more therapy - especially with his speech and right arm. Is he a candidate & do you take HAP Sr Plus. What is the next step?

Nellie LaGarde | Oct 17, 2019
Shirley Ryan AbilityLab (formerly RIC) | Oct 17, 2019

Hi Nellie, Thank you for the message. Unfortunately we cannot discuss patient health information on social media. We do have many services available though as well as research clinical trials. Please give us a call and we can see how we can help! Thank you. Visit our website: https://www.sralab.org/services/referral-center

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My girlfriend had a stroke do you take Illinicare?

Reginol Matthews | Oct 17, 2019
Bill Goldthorpe | Oct 17, 2019

They do. That's what insurance my dad has.

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Do they take patients on short term dialysis?

Ron Korte | Oct 17, 2019
Darron Willingham | Oct 17, 2019

Not sure, call and ask...

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My brother had a stroke he is presently in Christ Hospital, but will be discharged 8/3 is there a space open for inpatient therapy?

Commie Evans | Oct 17, 2019
Darron Willingham | Oct 17, 2019

I'm pretty sure there is, please give them a call.

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My son had a massive stroke last Aug. He has been in 3 places since then. He had locked in syndrome but has shown some improvement. Where should he go from here? He is not really getting therapy and is switching to Medicaid

Lindsay poortenga | Oct 17, 2019
Shirley Ryan AbilityLab (formerly RIC) | Oct 17, 2019

Lindsay, we're sorry to hear this. If you fill out this form, a team member will be in touch: https://www.sralab.org/contact/request-appointment

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Will VA benefits cover a 30 day program?

edward nelson | Oct 17, 2019
Darron Willingham | Oct 17, 2019

Not sure, they except different insurances...

What age do you have to be to visit a patient?

James Llorens Jr. | Oct 17, 2019
Shirley Ryan AbilityLab (formerly RIC) | Oct 17, 2019

Hi James, thanks for reaching out. Children younger than 15 years are allowed as visitors only in the company of a responsible adult. Those younger than 12 are not permitted to visit patients in an isolation room. Children ages 12 or older may visit in an isolation room after following appropriate precautions. There is some additional visitor information on our website: http://bit.ly/2VbzXr1 Thank you!

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Will you accept a pending medical card patient he has spinal damage

Queen Thomas | Oct 17, 2019
Shirley Ryan AbilityLab (formerly RIC) | Oct 17, 2019

Hi Queen, unfortunately, we cannot discuss health information online but you can request an appointment here: https://www.sralab.org/contact/request-appointment

Is there parking available for patients and family? And if yes how much?

Mariel Asencio | Oct 17, 2018
Joanna Ruiz | Oct 17, 2019

46$ for 12-16 hours (I believe), but they give you a voucher where you’ll end up just paying 10$.

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Inpatient care for Physical Therapy does that mean you have to stay in the hospital to do it?

Stephanie Sheets | Oct 17, 2018
Krista Korba | Oct 17, 2018

Yes!! And you couldn't go to a better place in our opinion!! My mom went here many times after hospitalizations and they worked magic!!!

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Hi, im asking on behalf of my friend, he is overstay in america and now he is sick and really need help to find out what is his sickness. His whole body swollen and shortness of breath. May i know thw Fee for check up and blood test? Thanks

Perth Life | Oct 17, 2018
Perth Life | Oct 17, 2018

Thanks for the quick reply everyone. As I've never been to America, i have no idea how to help him. He is worry about the doctor and hospital fee. I heard there's a gov hospital in NY free of charge for an illegal immigrants if they can't pay, is there any in Chicago? Thanks

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I dont have one full leg from waist then can you making the robotic leg and its how much i expend

sagar pole | Oct 17, 2018
Mike Harrington | Oct 17, 2018

You need to contact the hospital sir at 3 1/2 238 1000

Is this an acute inpatient rehab facility where a stroke pt would receive 3 hours of therapy daily 5x/wk?

Sandy Tilley | Oct 17, 2018
Dan Lamphier | Oct 17, 2018

Yes,rated best in the country.

where do I park

Dana Knight | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Valet

I like this place

Thurlow Spencer | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Yup

I was a patient at Rehab institute of Chicago. I do not remember the date. Many years ago. Would they still have my patient file?

Richard Dolce | Oct 17, 2018
Mike Harrington | Oct 17, 2018

They should

What is the application website address?

Lolita Claybron | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Shirley Ryan Ability Lab

Do you offer acute therapy, can you spend the night with the patient and do you have free parking

Lisa Mitchell | Oct 17, 2018
Dan Lamphier | Oct 17, 2018

Yes they offer acute therapy. My wife stayed with me for 2.5 months. Not sure about parking.

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Where do you park

anonymous Cat | Oct 17, 2018
Don Bransford | Oct 17, 2018

Onsite parking. $11 validated / $3 Handicapped with valet.

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Is this Shirley Ryan from Gilman, illinois?

Joyce. Ritzma | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Visit the website

What clothing should I bring when recovered as inpatient

antonio lettieri | Oct 17, 2018
Shirley Ryan AbilityLab (formerly RIC) | Oct 17, 2018

Hi Antonio! To get the most out of daily therapy sessions, please wear athletic shoes and exercise clothing that allow maximum flexibility and comfort. If you didn’t bring appropriate clothing, please ask a family member or friend to bring some to you. Thanks for reaching out.

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Do they have wound care services?

Rosalind La'Rue | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Yes

Do they use a walking therapy device called Hocoma?

Susan Rachman | Oct 17, 2018
Mike Harrington | Oct 17, 2018

They have many walking devices I believe they have some of the most state-of-the-art equipment that is available that is one thing they are great at coming from a long time patient they have always kept up or ahead of the technology

Does a bridge connect Ability Lab to Nirthwestern’s Lavin Pavilion?

Nancy Greenberg | Oct 17, 2018
Mike Harrington | Oct 17, 2018

No just the sidewalk. Its half a block

What type of insurancr do you need

Terry Keating | Oct 17, 2018
Brent Hallahan | Oct 17, 2018

All major insurers... Check if you're in or out of network though

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patient visiting hours?

Vandell Cobb | Oct 17, 2018
Brent Hallahan | Oct 17, 2018

8am-8pm... Not sure of official times but never had anyone say anything between that time frame.

If you want to transfer a patient from Kindred to your facility, What would you do? The pt is a 40 y.o. stroke victim with a trach but very alert and ready to do aggresive physical therapy.

Angie Spencer | Oct 17, 2018
Brent Hallahan | Oct 17, 2018

The case worker for the patient should setting it all up if they are doing their job.

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How much is parking

Don Bransford | Oct 17, 2018
Don Bransford | Oct 17, 2018

Eventually answered my own question. $11 for validated visitors and $3 for handicapped.

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Are you allowed visitors?

Jennifer Watson | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Yes. Must see security to get a vistors pass for the floor you are headed to.

Where does one park?

Penny Walowski | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Valet

I'm having trouble applying can I bring my resume to the institute of rehabilitation in Chicago

Beverly Smith | Oct 17, 2018
Mike Harrington | Oct 17, 2018

Im unsure. I do not work there. Was a patient.

Do you have a gift shop

ROSEMARIE Palminiello | Oct 17, 2017
Julie Mann | Oct 17, 2017

I didn't see one.

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