Ascension Saint Elizabeth

Detelina Staneva

Update: I have since taken the COVID test many times. None of the tests I subsequently took were nearly as painful and uncomfortable as the test I took here at this facility . Not only was the nurse who took the test here rude and unprofessional but she was also incompetent, didn’t know how to take a COVID test and, as a result of that, caused me a lot of pain and discomfort. I took the Covid test there this morning. The nurse taking the swab was rude and unprofessional. It was my first test. I was very uncomfortable and kept pulling back and she threatened me rudely that if I keep pulling back she will not do the test. How “compassionate “ and rude- to threaten me that she is not going to do her job if I keep pulling back because of the discomfort I feel. Couldn’t she have come up with a nicer and more professional way to make me feel better about what I was feeling. The Covid test is a very uncomfortable test and numerous people have said that. As a nurse she should be used to people reacting to it and should know how to deal with. Threatening in a rude way that she will stop trying to do the the test if you pull back one more time is rude, insensitive and unprofessional. Never going back there because of how that nurse behaved. Probably having a baby there would not be a good idea - if all nurses there are like her the moment you scream they will rudely threaten you that if you scream one more time they’re not doing the delivery anymore. To update I had the Covid test done somewhere else. It was a much better experience and I was not nearly as uncomfortable as I was at AMITA. The reason I was pulling my head back at AMITA was because I was hurting because the nurse was doing a sh***y job. Her behavior and attitude were sh***y as well,

ReyAngelo Z

Called to inquire on an older medical record. I recalled retrieving an older medical record from Norwegian Medical Hospital - they were very help and still had records from over 10yrs back. Under Amita at Saint Elizabeth and St Mary's, they (Amita) made a decision to no longer store records older than 10 years. All these records from say 2012 and older have been destroyed due to cost of storage. I get paper is hard to keep records, but the Hospital made the decision to be in the business of Health which record retention is crucial especially for historical medical data and proactive path forward (using older records as a baseline). Very disappointed at Amita and hospitals under them making decisions to save money but still remain in the business of health. I reached out to an out-of-state hospital for a visit I had , they have record retention dating back 30+years - this is basically GOLD to any doctor treating a patient (having older records to observe any patterns and baselines). I would gladly pay for any of my historical medical records, unfortunately the one visit I had at St Elizabeth it is no longer available. If companies are in the business of health, then medical record retention should be a prioritized requirement (and not just for 10 years either).

DJ Mazzini

Staffing most of them were treating patients poorly and a lot of fights and arguments there.

Nancy Aiken

Stay away from this hospital. They treat their patient’s horribly and could care less. I cannot say one good thing about the care I got there. Oh, excuse me, there was no care except a pretty good whipping by a crazy sitter that should have been sitting with her pt.