La Quinta Inn & Suites by Wyndham Phoenix Mesa West

Allise Salinas

Last minute stay due to our AC breaking. We’ve stayed at many La Quintas in different states. This location could use some love in areas but for the convenience and location can’t ask for more. Room was nice and clean minus a little dust but hey my house has dust too. Front desk staff were all great. Shout out to Kimberly she is so sweet and remembered me from an earlier phone call. Pool was nice and clean, lots of grassy spots to take my pup for a potty break without burning her paws. Breakfast is pretty basic but got the job done. Had no problems getting extra towels or toilet paper when needed even a quick vacuum when house keeping was in between rooms. It was pretty quiet for the most part except for one night we had some loud neighbors. Would definitely stay here again. Knock down 1 star due to issues with exterior doors. One door you could exit but not enter and the other didn’t shut very well and that was a safety concern for me. If the person before you didn’t close it just right anyone could walk right in. Overall it was a nice 5 nights.

Sue Banchich

The property is nicely landscaped, and there's a beautiful pool (which we did not use). Bedding needs to be updated -- the mattress did not provide much support, and neither did the pillows, but the hotel was quiet and in general we slept well. As with many hotels these days, you must request housekeeping the previous night if you want it. Our room was very clean. Breakfast is ordinary -- cold cereals, instant oatmeal, hard-boiled eggs, precooked fried eggs, sausage or bacon, plain toast or bagels, yogurt (off brand), bananas, make-your-own waffles, juice (from a machine), coffee and tea. Very good customer service at the front desk, especially from Kimberly, who was very professional and friendly. Overall, it's priced right for what they offer.

Jessica Atwood

Room smelt like dog pee. It was a pet room but I’ve never smelled one so bad in any hotel we have stayed in and we have stayed in a lot of hotels across the country. The toilet had poop markings in it and there was crusty stuff on the side of the sink in the bathroom. The tub was gross also. I felt dirty staying in there but after driving 8 hours we were too exhausted to go find somewhere else last minute. I would book elsewhere if I were you. I don’t recommend

Angela Geurts

The bed was comfortable (always my most important item 3 stars for bed), room nicely updated, all in good working order; mostly clean. Corners not vacuumed/dust visible, two cleaning rags were left in the room. The main check in area was nice, but common areas went downhill from there. A seven floor hotel, only one small elevator was working, but buttons/interior looked hammered. 8x10 print out hanging about breakfast had spelling errors - fixed by hand; overall giving an unprofessional feeling. The stairways seemed particularly neglected; carpeted stairs were filthy, and I think it would be safe to say no cleaning there for at least several months. Very dim lighting on very narrow stairs, lots of dust on pipes, walls in need of paint, outlets in need of repair- all looking pretty grimy. Exterior parking lot door often didn’t work with key, and the door was beat up and looked like people often damaged it by opening with a crowbar. Parking lot and exterior of building in need of resurfacing. Overall it isn’t a place I’d feel safe to be at alone outside, or on the stairs/elevator. One fire door on property has duct tape all along the edge…? I’m not sure if the pool is open, it was locked by key when I looked- I never saw anyone in it all week, although it seemed nice. Beautiful outside extension area, off breakfast door with gazebo, shaded and pleasant in the mornings. Couldn’t access the guest laundry because the room key wouldn’t open the door. Breakfast was as basic as it could get, no variety each day: sausage, boiled egg, muffins in bag, instant oatmeal packets, waffle batter available, but griddles not working properly-only one star on the breakfast.