Teachers' Retirement System of the City of New York

Category: City government office in New York

Address: 55 Water St, New York, NY 10041, USA

Phone: +18888692877

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Geraldine Arquer

Oct 10, 2022

TRS= Trashy Retirement Company, they will send you nonstop letters and take upwards $600 extra from your paycheck, per month to pay for “deficits” in your retirement account that were not your fault but were the fault of the person in charge of payroll at your job. These tactics that they use to “catch you up” are not only harsh but almost criminal. They are very disorganized and it is hard to reach anyone by phone. This is one of the companies that makes educators want to transition to other careers, where their money isn’t played with. Disgusting company.

Victor Lam

Oct 5, 2022

I've had to withdraw money due to unforseen emergency, it was time sensitive. By the time I received MY money from TRS I was overdue on my payment, costing me thousands. Now I'm stuck paying back my TRS withdrawal and my overdue fees. The 5-star review is fake and should be taken down

Jenn Allen

Oct 3, 2022

Make sure you double and triple check information received. Representatives copy and paste responses from the website and those responses may be related to an entirely different issue, or flat out wrong. I have been given the run around for months now and finally made progress after copying and pasting the right responses from the website and asking for additional support.

Crystal V Spivey-Briggs

Sep 29, 2022

Initially, when I went to file for retirement disability, the process went smoothly. A processor, Mrs. Duncan, helped me. She was awesome. She did her job with intake. That was 2/2/22; It is now 9/29/22 and I’ve heard nothing from the medical board. I have been in-person, since but NOTHING. I’ve seen nothing in my emails. There are many complaints, regarding the process to retire and how long turnover takes. I cannot believe that this is what our UFT signed it’s members up for. I have to keep praying. Sincerely, Crystal

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Questions & Answers

How many months does it take before I receive my correct pension amount

marc cohen | Oct 14, 2018
Colette C. | Oct 13, 2021

It varies, but I retired Dec 2017 and received my correct pension April 2018 which is four months. Please note that all of my buyback time was calculated and bought just before I filed my retirement papers. So, there were no complications, just the calculation of the pension. Now that I think about it, it may be that the buyback has to be paid beforehand. So, this perhaps didn't need to be mentioned. Ok, I updated this with info from trsnyc.org: TRS must receive any claim for prior service credit before your retirement date. However, claiming and purchasing prior service credit sooner rather than later would prevent additional interest from accruing and increasing the cost. So, it seems one can purchase any claimed prior service after the retirement date, but this would prolong the time for receiving the final pension.

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Can I transfer my TDA Funds to pay outstanding QPP loans?

clair vanderpool | Oct 14, 2018
Sharon Small | Oct 13, 2020

No

Can I walk in to Water Street and just sit with a representative or do I need to make an appointment to discuss my retirement details with a rep.

Glenda Cummings | Oct 14, 2018
Sarah Murray | Oct 14, 2019

Can I just walk in and sit and speak with a representative

How do you calculate retirement ?

Donna Miller | Oct 14, 2018
Colette C. | Oct 13, 2021

There is a brochure for each tier that gives specific, detailed instructions on how to calculate your retirement pay. It's good information to know. If you don't want to do the calculations, as Marisol mentioned, the UFT is your best bet.

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Is trs closed today?

gene Valentine | Oct 14, 2018
Jebba Diaha | Oct 14, 2019

No, yes is open, but no is open tomorrow. FIX YOUR DAMN GRAMMAR!

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If I go to work for the DOE NY city schools from a long island school does my trs transfer over?

Lydia Caccamo | Oct 14, 2018
Marisol Ocasio | Oct 13, 2020

It’s not automatic. You would need to fill out paperwork authorizing the transfer.

How can I increase my federal withholding?

Ken Martin | Oct 14, 2019
Sydonny | Oct 13, 2020

By filing a W-4P form. You can request a form or file online by logging on your TRS account. The W-4P online is under payments.

Please note, I cannot reach anyone by phone the system is not working. We would like to arrange for direct deposit for my bosses' elderly mother who receives a pension from the Teachers' Retirement System. What do we need to do to implement this

Carol kooshian | Oct 14, 2018
Sharon Small | Oct 14, 2018

He needs to go into the office at 55 Water Street with documentation that he can make these decisions for her and bring the bank information with him. Maybe power of attorney, etc that gives him access to her pension.

how do i change my address

Chris Small | Oct 14, 2018
CaroleAnn Turo | Oct 14, 2019

How do I change my address?

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What floor is teacher retirement on at 55 water street

Wendell Walwyn | Oct 14, 2017
Kit G | Oct 14, 2018

Second floor.

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I retired July 1st 2019 when do I receive pay check for my terminal pay? Also will it be a direct deposit or an in school pick up?

Kyle Ridley | Oct 13, 2020
Marisol Ocasio | Oct 13, 2020

That check should have been received by the last school you worked in. Contact the payroll secretary as she can check the system.

How DO i GET MY TRS NUMBER?

Renee Murray | Oct 13, 2020
Marisol Ocasio | Oct 13, 2020

It is listed on your check / stub or by accessing payroll portal OR asking your payroll secretary who can view it on payroll system.

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How do I obtain a Pension proof of income letter? I need one to apply for a visa to a foreign country.

Yira Ramirez | Oct 14, 2019
Sharon Small | Oct 13, 2020

You can print it out on TRS website under payments. You can print the entire table out with dates and deductions, etc

Can I work F status after I retire from DOE?

rosemary nucatola | Oct 14, 2019
sandip shah | Oct 14, 2019

Contact trsnyc.org and find out HR under contact.

Where and who files your op44 form

Jacqueline Smith | Oct 14, 2018
Marisol Ocasio | Oct 13, 2020

The OP44 form is filed with the DOE by your Payroll Secretary.

I have been contributing to the 25/55 plan but will have ended up working 30 years by the time I’m 55. Can I get my contributions back or do I lose them?

Marie Lennon | Oct 14, 2018
ivan g | Oct 13, 2021

Only if you work till 62 will your contributions be returned.

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WHAT DENTAL INSURANCE DO RETIRED NYC TEACHERS HAVE?

Ainsley Gonzalez | May 16, 2022
Patricia Gomez | May 16, 2022

Cigna

I withdrew money from my TDA. They withheld 20% of the funds for taxes. Should I have received 1099 for filing taxes?

Catherine Ervin-Cosby | Apr 16, 2022
Jim Ram | May 16, 2022

You will receive a 1099 for the year of your TRS disbursement. If you received it in 2022, you will receive your 1099 in January 2023.

HOW DOES THE SURVIVING SPOUSE COLLECT HER HUSBAND'S PENSION? HOW LONG IS SHE ENTITLED TO IT?

A Google User | Apr 16, 2022
AnaMarie Flores | Apr 16, 2022

You should make an appointment online and bring all your documents: marriage certificate, his pension papers, both ID's, and death certificate. You should be entitled to his pension as long as your alive.

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I’m a Para I was assaulted and collecting workers Comp. I received a notice of resignation. I have 26 yrs of service and I’m 58 yrs old. Can I put in for my retirement and collect my pension.

Leyda Carrion | Mar 17, 2022
Brigitte Hargett | Mar 17, 2022

I am so sorry to hear that you were assaulted. I hope the proper documentation of the assault was recorded. You may put in for retirement at any time. Are you of retirement age? Will you receive your social security? Do you have a pension? Are you applying for disability? What is your financial plan after you retire? How will you support yourself? These are questions to ask yourself to ensure that you have a comfortable retirement. Good luck to you.

Will there be a Required Minimum Distribution (RMD) Withdrawal in 1922?

Fred K | Mar 17, 2022
Jim Ram | May 16, 2022

You will receive your 2022 RMD estimates and form within the next week or so. The RMD is also available on the TRS website.

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when do i stop contributing to 25/55

Lisa Altamura | Feb 15, 2022
The Awakened One | Feb 15, 2022

It will automatically stop once you have reached the maximum. They will send you notification of it.

I'm a TRS member. Can I walk into the TRS office without an appointment?

Carol DiGregorio | Feb 15, 2022
Johanna Castronovo | Feb 15, 2022

No, you must have an appointment. Go on line to the TRS website. Click home, should see schedule an appointment.

Is there available parking near 55 water street UFT headquarters?

Dennis Bates | Feb 15, 2022
Michael Williams | Feb 15, 2022

There's a parking lot in the building...otherwise only commerical vehicle parking.

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What is the fax number for TRS. I want to send in my form to buy back prior service. Thank you.

Lisa Ross | Dec 17, 2021
Gary Fields | Dec 17, 2021

You can actually go to 55 Water Street make an appointment very very efficient and will give you information right that in there it's better than mailing any information they're open just make an appointment online

Is the office at Water St. open for walk-in visits?

Charles Brown | Nov 17, 2021
Gary Fields | Nov 17, 2021

Yes they are open for Walk in as lon as u make an appointment. Was there last Nov. 5th 2021

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What is the email address for TRS Member Services to which TRS responds to queries?

Nomazizi Sokudela | Oct 13, 2021
Michael Williams | Oct 13, 2021

You'd have to call the call center for it.

How do I transfer my pension check and TDA distribution to a different bank. ??

Maida Rand | Oct 13, 2021
Michael Williams | Oct 13, 2021

You'd have to call the call center and get the proper forms to make that change.

hi I did not get my 1099 , how can I get it please

Anat Evron | Oct 13, 2021
Michael Williams | Oct 13, 2021

You have to call the call center and make a request for it.

i got my pension from TRS. my question is that it means my pension is not from the state or local or federal goventment. right? thank you!

NICOLAS | Oct 13, 2021
Colette C. | Oct 13, 2021

I believe you're correct. While money is contributed on your behalf from the City, the pension itself is not a City pension. From https://www.trsnyc.org/memberportal/About-Us/benefitsSummary TRS' Qualified Pension Plan (QPP) is a retirement plan administered under Section 401(a) of the Internal Revenue Code. Our members' employers contribute the amount required to meet TRS' pension benefit obligation. And, in order to help fund their retirement allowances, members must also contribute to their QPP account.

what does prior service payoff as of 5/12/21 means

Greta Garrick | Oct 13, 2021
Colette C. | Oct 13, 2021

If I remember correctly, this is the date for which your payoff is calculated. On the back of the paper, you must choose a plan. If you don't choose by the indicated date, a new prior service amount has to be calculated. Try to choose a plan and follow it on that first round! The subsequent recalculation is higher to adjust for the interest that should have accrued, and it seems to take a long time to receive a recalculation. Years, in fact!

I started with the DOE in October 1989, left in 1993 and returned back in February of 2001 and was able to buy back 3 years. To date I'm still with the DOE. Am I able to retire after 1 more year of service?

Yvette Miller-Collins | Oct 13, 2021
Colette C. | Oct 13, 2021

Please realize the information is somewhat different for the different tiers. So please research your particular tier. In general, one can retire after achieving only 10 years of service, i.e. vested, but must be at least 55 years of age. Also, unless one has at least 30 years of service, or is at least age 62, the pension will be reduced by a scaled age factor for ages 55-61. There are brochures, in PDFs, on the website trsnyc.org for each particular tier. All the best!

I have been Calling the toll free Line for three days. I cannot get a video appointment. There is a glitch. Is there another number

Gail Williams | Oct 13, 2021
Gary Fields | Oct 13, 2021

55 water street is open Whereas you can drop off information...leave your Phone number and email address...u could drop off A letter regarding your concerns..make your u include your Trs account no. They will respond within two days

I recently retired. My first name is incorrectly spelt on my newly issued medical and prescription cards. I only realized this when I attempted to make a doctor's appointment. How do I go about correcting this? What number do I call?

Dook Oonu | Oct 13, 2020
Colette C. | Oct 13, 2021

Actually, it isn't with TRS. It's with your health plan, or possibly NYC but a different office than for active employees. The website below has lots of good information including a section entitled, "Who do I contact after retiring?" https://www1.nyc.gov/site/olr/health/retiree/health-retiree-responsibilities-assistance.page Hope this helped.

My checking account was compromised. What form do I have to fill out to change account # and rounting # for my pension?

Carmen Rodriguez | Oct 13, 2020
Sydonny | Oct 13, 2020

You can access the form by visiting theTRS web site trsnyc.org (BK58, EFT Authorization form).

Can icollect social security disability and my disability RETIREMENT

Nanette Lewis | Oct 13, 2020
Miguel Lee | Oct 13, 2020

Yes you can

Do you have anyone that comes to schools to answer questions regarding TRS? I have several members who have asked for this service.

Cindy Torres-smith | Oct 13, 2020
Miguel Lee | Oct 13, 2020

Currently, TRS does not have knowledge sessions at the schools. From time to time, TRS staff attends UFT meetings where questions are answered. Also, TRS hold its own seminars throughout the year at their location in downtown Manhattan.

can you tell me my trs number?

Carolyn Steinhoff | Oct 13, 2020
M F | Oct 13, 2020

Look on your pay stub, if your active, under pension number. Top left of your pay stub there should be a six digit number. It begins with 00T...

How do I go about having taxes taken out of my pension check can I apply online or do I have to do it in person.

Lydia Serrano | Oct 13, 2020
Jim Ram | Oct 13, 2020

You can make your election on the secure section of the TRS website, or you may file a “Withholding Certificate for Pension or Annuity Payments” (W-4P) with TRS. Using the member portal is always the best way to transact with TRS.

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Good morning, Can I take my MCAF funds at retirement and NOT invest and what is the penalty? Thank you

Rosemary Nucatola | Oct 13, 2020
M F | Oct 13, 2020

You can take up to 75% of your MCAF at retirement. It does NOT have to be invested. There will be a 20% Federal tax withholding, no penalty. Also, taking from your MCAF at retirement will reduce your pension for the rest of your life.

What is meant by payment of RMD from TRS.

Jerome Pinkney | Oct 13, 2020
DESI Videsi | Oct 13, 2020

Rick is right .

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how much are you allowed to earn if you are 65 retiree.

Teddy Theo | Oct 13, 2020
Sydonny | Oct 13, 2020

If you are age 65, your earnings after retirement are unrestricted. If under age 65, the cap is $35K in a calendar year requiring a 212 waiver to be filed each calendar year until the year you turn 65.

If im in the process of retiring, can i reactivate my status as a full time teacher

Richard White | Oct 14, 2019
Donald Stennett | Oct 14, 2019

After you retire you can apply for restoration of service.

How do I get to TRS by train? I'm at Westchester ave. and Bryant ave. In the Bronx.

Jeanie Quinones | Oct 14, 2019
cami long | Oct 14, 2019

By the 2 train you have to get off at Wall Street. The 4 or 5 train you will get off at Bowling Green Station

If I want to reduce my TDA by 10 percent what do I have to do ? Also how does it work to pay back into the system if I am retiring soon

Shelly Ehrlich | Oct 14, 2019
Marisol Ocasio | Oct 13, 2020

Simply log into TRS website and change your rate. You can also request a cost letter to buy back time via the TRS website.

Can i roll over my money from the trs retirement savings to my bers retirement plan

Dexter Oneil | Oct 14, 2019
Lucas Polski | Oct 14, 2019

Kevin, it would be the best to call TRS hotline for that, my guess is that it depends if you are retired, and some other circumstances

How can I get a paystub?

Nerina Rodriguez | Oct 14, 2019
Marisol Ocasio | Oct 13, 2020

If you are currently working, log into payroll portal and print it out

i am going to retire at 55 with 14 years service , can i take my TDA money ?

xin zaffuto | Oct 14, 2019
Svetlana “Lana” F | Oct 14, 2019

Call their call center, they will answer your questions

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Can I buy back TDA contribution ? Thanks

xin zaffuto | Oct 14, 2019
Marisol Ocasio | Oct 13, 2020

No you can not

I just retired and have been receiving emails from PC payroll. Is that a part of Trs? They are requesting my Social Security number to create a new login.

mrhwms (mrwms) | Oct 14, 2019
Marisol Ocasio | Oct 13, 2020

Never give out your social security number. I’m sure TRS would never email you asking for it either as they have it in your profile.

How can borrow money from the TRS account?

Lucy Hsu Michener | Oct 14, 2019
Marisol Ocasio | Oct 13, 2020

You can submit a request for a loan via the TRS website. Log in or create an account

does your family automatically get your pension after you die

Nancy Henry | Oct 14, 2019
Deidre Williams | Oct 14, 2019

No. You have to designate who you want to be your beneficiary. There are many options. Go to one of their retirement workshops.

How do I get a Lost retirement check replaceed

C Ferg | Oct 14, 2019
Eunice Couvertier | Oct 14, 2019

Call them and ask then to track the check.

Can I start my TDA today How do I do it? Been in the job for almost 15 yrs .without TDA Whats the maxiimum that I can put . Can I use my own money?

Walli Flower | Oct 14, 2019
Marisol Ocasio | Oct 13, 2020

Log into your TRS account. You should be able to apply online. If not there should be a link to print out TDA form. Your TDA Max contribution rate will be listed in your online account info.

If you are recently retired when should you receive your Retro money from the previous contract ?

Dorothy Baccale | Oct 14, 2018
Deidre Williams | Oct 14, 2019

I retired in 2017. I received the retro money

Can I file RMD on line

Miriam Sanchez | Oct 14, 2018
cheri council | Oct 14, 2018

Yes

I worked for the Board of Education for 10 years as a math teacher. I want to know if I have the right to receive any monetary compensation from the UFT. I am currently 66 years old.

Luis Maria Fernández | Oct 14, 2018
cheri council | Oct 14, 2018

Need to send questions in English

How quickly does a loan come fro the tda

Cara Schwarz | Oct 14, 2018
Kevin Oneill | Oct 14, 2018

10 days

Can I retire in the month of July?

Kit G | Oct 14, 2018
Deidre Williams | Oct 14, 2019

Yes you can.. I retired on July 1st

To where can i send my tda lian repayment?

Brian Connelly | Oct 14, 2018
cheri council | Oct 14, 2018

Contact their office to speak to them or you can set it up online.

How can I get a statement of deductions from my pension check?

Lydia Feinberg | Oct 14, 2018
cheri council | Oct 14, 2018

Contact them and requested it also by going online to your account

Does the board of education contribute to your retirement pay or is it just what you saved in your pension

Doris McCray | Oct 14, 2018
Marisol Ocasio | Oct 13, 2020

The DOE contributes as well as employee contributing.

Why is my NYSUT MBT 30 dollars more than in previous months...and why is my gross 10 dollars more this month? What does NYSUT MBT mean?

Marsha Wiener | Oct 14, 2017
Sydonny | Oct 13, 2020

NYSUT stands for New York State United Teachers. MBT refers to member benefits. You would need to contact NYSUT directly regarding the increase deduction.

I'm still waiting for my t r s report. I can't get into system says no match. What is going on just send me my quarterly report

Debbi Connaughton | Oct 14, 2017
Lewis Oppenheimer | Oct 14, 2018

Same problem. Called several times in the past two months.

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