Address: 10358 Patriot Hwy, Fredericksburg, VA 22407, USA
Phone: +15408705463
Jenny Grant
I had my dog and they were super accommodating! I felt comfortable with her there and the room was very nice. I didn't feel like they stuck me in a bad room or a room that animals were always in like some hotels I've been to. I would stay here again in a heartbeat.
Jennifer Stolarski
Room was nice but the service desk people are incompetent. I fell on their sidewalk and skinned my knee and hit my head. They could not have cared less. We had to ask for a first aid kit which only had band aids, and water and towels to clean my leg and got an attitude of do it yourself. I had to ask them to fill out an incident report which they had me fill out myself. In the report it even says did you offer an ambulance to the guest. If not why? I wrote no and no idea,. It was obvious that they were not doing their job. Finally got a call from their general manager 20 min later, but by then I had already left a pile of bloody towels on a table in the lobby due to staff not assisting and gone to my room. Only comfort she gave was that they would train her people. Glad it was only 1 night.
Phil Kelly
Hotel was clean which is a plus although the indoor pool was freezing. No hot tub, no sauna, and no weight room. Well they were there but all broken. As I talked to the gentleman behind the front desk he just advised they were not in use for now. I also got to see his underwear several times cause his pants were sagged down to his knees, "very professional!" I do love that this place is pet friendly and still very clean but obviously needs some management upgrades.
Richard Ardis
When we got to our room it was very warm. Anyone who knows me would not believe I could be warm anywhere. I tried adjusting the thermostat but soon learned you are not allowed to control the temperature in your room. The hotel controls the temperature. They could bring me a fan but it was winter so heat would cut on at the temperature they hotel programmed. When I complained I was informed if I left in the next 10 minutes they would allow me to cancel my reservation. When I asked for proof about the card not being charged I was told I would have to contact corporate. One other thing to note the smoke detector was cover with a plastic wrap. I would advise against staying here.
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Yes, there are several
My breakfast was great and the pkace was very clean. My room also was clean. The bed sleep great. I will stay there again.
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