Canopy by Hilton Dallas Uptown

Crystal Yeates

My expectations were a little high being in Uptown. The valet was the sweetest man and helped with luggage and directions, he was the most helpful person at the entire hotel. Nothing outstanding about the front desk, just run of the mill. I can say that this hotel had the most comfortable beds I have ever used in a hotel. There was no microwave in the room which sucked. The hotel is loud. you can hear people parting in the apartment across the street and any movement in the halls or neighboring room. Trying to even get a towel from housekeeping was frustrating due to language barrier but the ladies were sweet and helpful as much as possible.

Kim Davitt

Great staff. Especially Stacey the valet/ porter. Actually everyone was friendly and helpful. Rooms comfortable with great beds. Location is very cool. Easy walk to many eateries and shopping. Rooftop bar fantastic with overlook to downtown. Nice outside seating too. Very comfortable hotel with modern conveniences that are warm and pleasant. Really well thought out planning!!! We will be back.

Danielle Sandlof

we stayed two nights and had a positive experience. the staff was helpful and the breakfast was yummy ($15/person, half price for kids). room was clean and beds were comfy. stacey the valet guy was super friendly and helpful - we love him and would come back just for him! parking was valet ($30/night) or street parking.

Devin Alsobrook

I have mixed feelings about this hotel because of two small things that made a big impact on me. Here's the good first. Good: -Very, very clean -Super nice staff. One of them noticed my toddler frowning and rushed to offer her a glow stick. It worked! She was smiling again in seconds. -Love the balcony option. The view was great! -The rooftop bar was cool. Bad: -The cable on the TV was messed up leaving us very few channels to watch without a working TV guide and they didn't have smart TVs which seems pretty lame for a hotel at this price point. I've had nicer TVs at a Garden Inn. This seems petty but I really wanted to watch TV. -The bed was so hard that I woke up 6 times in the night uncomfortable and clutching at pillows to tuck under myself.