Ramada Plaza by Wyndham Omaha

Riyah Gaming

The rooms are barely clean. All the ice machines were down. Front desk people had TERRIBLE attitudes. They had no water in the pool. The WHOLE water park was off. The fridge was dirty. Some parts of the elevator was gone. Walls are dirty, looks like they don’t at all. Do not recommend.

Rochelle Smith

If I could leave 0 stars I would. The fact that this hotel has 3 stars is completely baffling to me. My husband made reservations there weeks ago for a suite and earlier this week upgraded the suite. When we went to check in they informed my husband that they didn't have the room he reserved but had something better. They put us in the tower, as I'm walking to the doors the parking lot is very dim and seems very sketchy, as you get into the unsecured building as people had the doors propped open you get to the elevator as quick as possible. When me and my two young daughters get to our floor and step off the elevator I feel like I'm in a horror movie the hallway lights are dim and I had this feeling like someone was going to jump out at any moment. When we finally got to our room it's also very poorly lit and just nasty, not only is it not a suite it's a double bed when the entire time we had reserved a king suite. I waited for my husband to come up with the luggage and we try calling the front desk and no one answers. We all walk down to the front desk to complain they inform us that making a reservation and paying for it does not guarantee us what we want and in fact we were upgraded because we got 2 beds. No apologies nothing, we were told we would not be billed for this our credit card is still pending these charges when we refused to stay at this garbage hotel that doesn't seem to care about customer satisfaction nor care about the quality of their hotel. We also had friends that also reserved a suite and they also got stuck with the same garbage as us, but unfortunately for them the room that they tried to put them in had multiple bodily fluids spread throughout their room, again no apologies nothing. We were all forced to try and find hotel rooms at 11pm on Friday night each of us with two young children. I would NEVER recommend this hotel to anyone. WORST EXPERIENCE EVER! Thankfully the Courtyard Marriott had two wonderful rooms available

Samantha Fertig

We have stayed at this hotel a few times and the first two time were good but this last time I was not impressed. The room just did not give me a clean feeling. Musty smelling and dirty walls. Some of the rooms need updated and some fresh paint. It is nice to be able to walk to the Waterpark and the main hang out area is nice. Also I was not thrilled with the bag breakfast they offered. A lot of kids staying there and some more options would have been nice since a continental breakfast is suppose to be included with the room. The staff I dealt with were all very pleasant, just need to step up there cleanliness!

Paula Wendte

The only thing this hotel had going for it was the friendly young lady who checked me in early. I went early to check our room as ALL the reviews were bad. They allowed me into room 205 at 1230 all was clean. we dropped our stuff and went to our volleyball tournament. At 10 pm when we returned the heat didn't work. Room as about 65 degrees when we got in. After three calls to the front desk and 50 minutes (now 54 in the room) later they moved us to room 6019. I got into that room at 11 pm to find a mattress corner infected with Bed Bugs. I called the front desk promptly to tell them I was checking out because the room had bed bugs. His reply 'Sorry about that ma'am' The same kind lady who checked me in at noon was there to check me out at 1115 at night she too with a lower voice apologized for the findings and promised we wouldn't be changed. Three days later the charge appeared on my card. I did call right away and that lady didn't know how that happened but would credit me back. We won't be staying there again, I can not stress enough these reviews aren't wrong. this hotel is a mess, avoid it!