Ramada Plaza Hotel Resort & Convention Center

Category: Hotel in Omaha, Nebraska

Address: 3321 S 72nd St, Omaha, NE 68124, USA

Phone: +14023933950

Reviews

Shelly Courter

Jun 26, 2021

Coco Key Resort has been advertising on all the social media so we decided to give it a try. No time during making the reservation did anyone say the indoor water park was permanently closed. After driving to Omaha from Phoenix AZ we arrived at the resort to find an almost condemned building. My husband went in to check us in for them to tell us the water park is permanently closed. Since we already paid we decided to stay. After getting our luggage heading to our room we were pretty disgusting by the dirty elevator, nasty dirty carpet in the hall, and the dirty room. The comforter has stains on it and room has a smell. No wonder the hotel looks condemned. You would think with COVID they would do better at cleaning and keeping the stuff clean. Hopefully they clean this property up.

Destiney Bustillos

Apr 30, 2021

The pool area is nice you gotta pay to go though. Beds were hard,room was small and we paid online got a confirmation and everything when we went to check in the lady was so rude. We had to pay again at the front desk because our reservation wasn't there. Aside from the check in lady the staff is nice. Mold by the bathtub and toilet seat slide when you sat down. Its quiet though which was nice

Jaime Schweers

Apr 24, 2021

We were supposed to have a suite and it looked like a standard room. The room is dirty. The hotel was dirty as you walked towards the pool. The pool itself was disgusting. Hair balls on the stairs. Dust covered everything. Broken light bulbs in the lazy river and broken chairs and tables. We will not be staying again especially for the price. Rip off.

Wondertree

Jan 10, 2021

Rooms were clean, tiny bathrooms, hallways smelled like weed and lots of shady activity in the tower part of hotel. The Waterpark was nice but run really bad, kids were fighting, no one was watching slides, kids were going down slides in groups and crashing into each other at the bottom. Basically who ever is responsible for the employee's at the park needs to either be let go or they need to find better employee's.

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Questions & Answers

When staying at the hotel we are guaranteed access to the CoCo Water Park correct?

Kristine Jenkins | Mar 25, 2019
David Symons | Mar 26, 2019

As long as the water park is open, yes. Before making your reservation, be sure to check park hours.

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what time does the pool close?

Charles Bengtson | Mar 24, 2020
Numayr Abdar-Raheem | Mar 25, 2020

The water park closes at 10: 00pm on Saturdays

Is Coco Key West permanently closed down? Saw the news and it says its closed due to inspections.

Garin Swalley | Mar 25, 2019
Ashley Prince | Mar 26, 2019

It closed as of Friday health inspection it was on the news

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Does rooms include Coco keys? How far is it?

Debbie Williams | Mar 25, 2019
Michael Martin | Mar 26, 2019

They have specials for the water park and rooms

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I saw that you have a free school thing going on tomorrow and I was wondering if i still have a student ID But am not going to school can i still attend

Emma Pedersen | Mar 25, 2019
MikeCindy Foxhoven | Mar 26, 2019

Yes

Is water park open?

Sarah Edwards | Jun 27, 2020
Theresa Moseley | Jun 28, 2020

Yes

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Is this place closed ?

Samantha Grap | Mar 24, 2020
CUTE KITTENS AND PUPPIES CATS AND DOGS | Mar 25, 2020

Is the water park open now??

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Is this place still open?

Jamie | Mar 25, 2019
David Jenkins | Mar 26, 2019

Under new management.

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Is the water cold or warm?

Envision Wildlife and Pest Control services | Mar 25, 2019
Ramada Plaza Hotel Resort & Convention Center (Owner) | Mar 26, 2019

Very warm We just checked temperature of water 86 degrees room temperature 89 and Jacuzzi 98 degrees

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What great restaurants are within a few blocks i off this?

Jean Sanchez | Nov 1, 2019
chris martinez | Nov 2, 2019

Anthony's steakhouse is just south of the freeway or head downtown (about 15 min) for everything you need.

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Can you get early check in?

Sarah Colle | Nov 1, 2018
Shelley Aki | Nov 2, 2018

Good luck rooms are not clean and ready by 4 pm check-in. However, you can get watet park passes early and there are llocker rooms to change in

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Are dogs allowed?

Brianna Young | Nov 1, 2018
Hannah Omoto | Nov 2, 2018

Yes

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Does the front desk of this hotel have a call history like cellphones do so guests can be called by the hotel?

SaiyanSpartans | Oct 31, 2020
Michael Crittenden | Nov 1, 2020

Yes

Is the water park currently under construction?

Ashley Barnholtz | Nov 1, 2019
Josh B | Nov 2, 2019

I don't know for sure about now but on August 31 the play area in the middle with a couple smaller slides and the dump bucket were not open. We were told that just the big dump bucket was not working but when we got there that whole area was off limits but everything was open.

Do I have to pay to get in the pool?

Julissa Peña Flores | Oct 31, 2020
Stacy Beacom (spacy stacy) | Nov 1, 2020

So yes or no? Do you have to pay to get in the pool

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manager or supervisor contact information

Tomeki Cobbs | Nov 1, 2019
Lucia Johnson | Nov 2, 2019

Call their corporate headquarters.

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