Palace Resort

Category: Resort hotel in Myrtle Beach, South Carolina

Address: 1605 S Ocean Blvd, Myrtle Beach, SC 29577, USA

Phone: +18433103428

Reviews

Donna Jones

Oct 9, 2022

Everything about the hotel was dirty and outdated Room 1007 was very horrible Wouldn’t recommend it to anyone

Lewis Ambrose

Oct 2, 2022

Affordable and the best view on the beach.

Virgina Williams-Brown

Sep 30, 2022

Nice room

Tiffany Ross

Sep 20, 2022

My partner and I stayed here and booked through air bnb- so I want to be clear we did not have to coordinate with the resort itself and this is an issue with our host/ booking agency - we stayed in room 1112 on the 11th floor. I am writing this in google because air bnb does not allow you to add photos. The view was nice and the location was great- however the place was very dirty. There were piles of sand on the floors and sand all in our bed. Our comforter also had blood stains all over it and a few bleach patches. Very unsettling and makes me believe the bedding was not washed. They responded the next day only to the blood on the comforter and brought us a new one- but no response to the other issues like sand everywhere. The towels were also all stained, and I had to wash all of the dishes in the cupboards before using them. The bedroom TV had lines across the screen, as the screen was broken and the remote batteries were dead, so we had to request new batteries along with our comforter. They asked if we were okay with someone coming in while we were gone to look at the TV which I was certainly not comfortable with and it can not be fixed but needs to be replaced. Tiles were broken along the island as well. I sent the host photos of all of the issues and the only thing addressed were new batteries and a dingy looking comforter - at least no blood and stains lol. The hotel itself was definitely outdated but this didn’t bother us, just the cleanliness of our actual room. There was also a pest control posting in the elevator when we arrived that they were coming to spray the rooms.. the host said this did not apply to us bevause we were air bnb.. but if there are bugs in some units they are most likely in all or will be soon. We did not see any bed bugs fortunately.. but still not ideal.The only good thing was the location being right on the beach- the pools and hot tubs outside were also nice. I would not recommend this stay.

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Questions & Answers

Does,this hotel allow smoking on balconies

Karen Blanks | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Karen, Our rooms are non-smoking, but guests may smoke on the balconies.

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Is this a smoking facility?

Jill Little | Oct 10, 2019
Yalena Amick | Oct 10, 2019

Both are available

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Does the exercise room have weights (besides the treadmills)?

Corky Holloway | Sep 9, 2022
Jesse Knight | Sep 9, 2022

Yes they do

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What is the clearance height in the parking garage? I have a lifted Jeep and hoping it would fit underneath.

Jordan Tinker | Oct 9, 2021
A.J. Marsh II | Oct 9, 2021

6'8" if you go up in the garage. They do have a lot for lifted vehicles though.

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Do you still serve a breakfast buffet?

Ed Last | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Ed, yes, on a seasonal basis. Breakfast can be added to your reservation, if booking direct, in advance for a discounted price. Thank you!

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Have there been any upgrades lately???

Tracy Robinson | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Tracy, our pool deck has been recently renovated. Units are individually owned, so upgrades may vary by unit, but all units on our front desk rental program must meet a certain standard. We'd love to have you book with us and we will see you soon!

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Can you get two parking spots

Avlee Good | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Avlee, we allow up to two parking passes if you are staying in a two or three bedroom unit.

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Yes great place to stay very nice and clean

Kimberly Bynes | Oct 10, 2018
Cindy Scott | Oct 10, 2018

Yes, I agree

Is check in always at 4pm and check out 11am?

Jet Bar | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Jet, That is correct, but if you arrive early, you are welcome to come by the front desk so that you can begin using our amenities. There are restrooms in the lobby for changing into swimsuits.

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We have a room booked and can’t get confirmation

Linda Ely | Oct 10, 2018
Jonathan Fletcher | Oct 10, 2018

Call and speak to Mona Lisa she will take care of ya i promise

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Are the queen sofa beds couches with pull out beds or just plain couches?

Rhonda Beeler | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Rhonda, All of our units are individually decorated and furnished, but if it is listed as including a sleeper sofa, then the sofa will pull out into a bed.

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Is there a coffee pot in the room?

Judi Russell | Oct 10, 2017
Palace Resort | Oct 10, 2018

Hi Judi, We do provide a complimentary coffee pot and coffee.

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what is your cancellation policy

Corky Holloway | Sep 9, 2022
Palace Resort | Sep 9, 2022

Hi Corky, New direct booking reservations for any future arrival date will have the option to cancel or change up until 14 days prior to arrival for free. For additional peace of mind, we are also offering our optional Vacation Interruption Protection plan, which would allow for changes or cancellations up to the day of arrival as well as allow refunds for early check outs. VIP Plan can be purchased within 24 hours of booking.

I ask a question earlier but it was NOT answered...just a "beat arond the bush". AGAIN: Does the exercise room have WEIGHTS along with the treadmills?

Corky Holloway | Sep 9, 2022
Billy | Sep 9, 2022

I didn't see any free weights they had machines with cables though

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Is any of the 2 bedroom condos on 1rst or 2nd floors?

Patty Kvortek | Aug 10, 2022
Palace Resort | Aug 10, 2022

Hi Patty, we do have a few two bedrrom condos on the 2nd floor. You can make a request when you book with us for a unit on this floor but please note that while we do our best to honor each request nothing is guaranteed. Thank you!

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Can I receive mail

John Liuzzi | Nov 13, 2021
John Staab | Nov 13, 2021

No, residents can receive packages but not letters

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How much are the winter monthly rates. Do you rent to locals.

Natasha Robertson | Oct 9, 2021
Palace Resort | Oct 9, 2021

Hi Natasha, you may call 843-256-8580 for our snowbird monthly rates and additional information.

Is there a lost and found? We checked out Friday, but left an item in the room. Have called twice and left messages, with no response. Trying to reach the front desk is almost impossible.

Kathie Hicks | Oct 9, 2021
Palace Resort | Oct 9, 2021

Hi Kathie, we apologize you were having trouble getting through. The direct line to our front desk is 843-823-5979 and we'd be happy to assist you.

Where is the bar located

Bryan Chandler | Oct 9, 2021
Palace Resort | Oct 9, 2021

Hi Bryan, our bar and restaurant are located on lobby level and right off of the pool deck.

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Is your hotel pet friendly

Ann Davis | Oct 9, 2021
Palace Resort | Oct 9, 2021

Hi Ann, our resort is not equipped for pets.

If renting through air bnb are pools and hot tubs available to use and are they open now

Srina Morales | Oct 9, 2021
Daniel Castro | Oct 9, 2021

Yes

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if purchasing a condo at the palace would pets be allowed

theresa sweitzer | Oct 9, 2021
Palace Resort | Oct 9, 2021

Hi Theresa, we only allow service animals for homeowners and guests.

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Is there a indoor pool and hot tub??

Brian King | Oct 9, 2021
Palace Resort | Oct 9, 2021

Hi Brian, we have an indoor hot tub.

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Is the restaurant open during December for breakfast or lunch?

Rondal Ausdin | Oct 9, 2020
Palace Resort | Oct 9, 2020

Hi Rhondal, our restaurant is open seasonally.

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Are the steam room & sauna operational during winter months?

Rondal Ausdin | Oct 9, 2020
Tammy Belton | Oct 9, 2020

Same all year 9-11

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Do you have a steam room?

jerry roberts | Oct 9, 2020
Missy Light | Oct 9, 2020

Yes they do

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Are the pools open in March and April?

Rebecca Livingston | Oct 9, 2020
Randall Nelisher | Oct 9, 2020

Yeah year round

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As an owner can I have a dog?

Anthony Macagnano | Oct 9, 2020
Palace Resort | Oct 9, 2020

Hi Anthony, we do allow owners to have pets, however, guests staying in units on our rental program are not permitted to have pets.

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Hi, Is there a specific number of people who are allowed to sleep in the suite ?

Jennifer Amaya | Oct 10, 2019
Kristin Shamro | Oct 10, 2019

Hi, there is a maximum occupancy of 4 (up to 2 adults and 2 children) in the Angle Oceanfront Sun Suites and the Oceanfront Sun Suites. -Kristin, Palace Resort

Are pets allowed?

Deb Danko | Oct 10, 2019
Palace Resort | Oct 10, 2019

Hi Deb, We are not equipped to allow pets, but there are several boarding facilities nearby!

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IMy name is Herman Vander Munnik. I put a $100 deposit down for room #803 to be reserved for the month of March. I would like to know what the cost will be for this year from March 1 to March 30 2019. I'd also like to know the cost of a 2 bedroom.

Herman Vander Munnik | Oct 10, 2019
Palace Resort | Oct 10, 2019

Hi Herman, thank you for your question. We will have someone from our front desk reach out to you about your reservation. Thank you!

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Looking for the owners of room 1902? I absolutely love your room and would like to rent from you directly if possible please reach out to me or if anyone know who they are please help me get in touch with them

T Franklin | Oct 10, 2019
reg sprat | Oct 10, 2019

Try calling Elliott Rental.

Can you tell me if you serve breakfast? Originally booked with one of your other hotels and they over booked. It did include a continental breakfast and a $100 restaurant card. Is this also still included?

Joyce Abrams | Oct 10, 2018
Denise Almond | Oct 10, 2018

They do but they charge for adults it like 10 or 11 per person and like 5 or 6 for kids

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Is horse back riding availible?

Anissa Claycamp | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Anissa, we do not provide horseback riding through the resort, but we can certainly tell you a lot about the area at the front desk during check in!

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Do they have 2 bedrooms

Iven King | Oct 10, 2018
Harley Clark | Oct 10, 2018

Yes. They do have two bed rooms. Its at least a 30 min wait to use the elevator

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Do you guys rent to seniors in high school?

Susan Wyatt Thomas | Oct 10, 2018
Cindy Scott | Oct 10, 2018

I believe most places rent to 21 and up, so depends on your age. The Palace is a great place to stay.

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Do you still serve breakfast?

Brooklyn Williams | Oct 10, 2018
Palace Resort | Oct 10, 2018

Hi Renee, We are not currently serving breakfast, but we may be adding that back in the spring or summer! Our sister resort, Landmark Resort, is right next door, and they serve breakfast year round on their lobby level.

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