The Caravelle Resort

Category: Resort hotel in Myrtle Beach, South Carolina

Address: 6900 N Ocean Blvd, Myrtle Beach, SC 29572, USA

Phone: +18433103420

Reviews

Karen West

Oct 16, 2022

girls week only, fabulous location, everything was clean and available. Wonderful time.

Jalisa Nichelle

Oct 16, 2022

My family and I have stayed here multiple times throughout a ten-year span and this most recent time will be our last. 1. I am currently "disabled" due to a foot injury, and the entire first-level/handicap parking was closed off. It was supposed to be closed off from 10/3-10/7; My family and I stayed from 10/08-10/11 and it never opened. 2. The overflow is across the street. THE ELEVATOR DOES. NOT. WORK. So, with very limited mobility, I had to walk from the 2nd or 3rd level all the way down and out. THEN had to worry about crossing the street at a snail's pace because there were no handicap accommodations where the actual building is. 3. I WAS CHARGED TWICE!!! I recently had a lot of money stolen/ my debit card was compromised, so it had to be canceled. This was a day before our trip. Fortunately, I remembered that I had a credit card with a $1000 limit. It had about $770 in credit on there; So, I was able to take that with me without carrying cash from a withdrawal. They charged a $200 hold PLUS the remainder of the stay (~$250) TWICE. Naturally, on vacation, that $70 was gone in a meal on the first day and I literally had no more money because they charged an extra $250. They released it and said "it'll be back within 3-5 business days." -_- THEY COMPLETELY RUINED MY VACATION BECAUSE I HAD NO MONEYYY!!!! I had two days of nothingness because my limit was maxed out because of them. 4. The room was subpar. Could definitely use paint and better cleanliness should be applied (there was a booger on the wall that greeted us upon walking in.) 5. I called them for towels and washcloths at 8:50 A.M. I ordered them for them to be waiting on us upon return from the pool and beach. We get back around 4 PM and no towels. I called down and they had no record of my request (although my mom just so happened to stop in the lobby for something unrelated and the staff member reassured her that the towels were coming soon). They then said that they had no clean towels and some were in the wash; I was told they would be up as soon as they were ready. So, my family and I had to sit around in salt water, sand, and chlorine because we had no means to take baths. 6. The kiddie attraction (the main reason we booked here) was inoperable. JUST A HORRIBLE EXPERIENCE AND A RUNDOWN PLACE; I RECOMMEND (IF FEASIBLE) TO PAY THE EXTRA $100 OR SO AND STAY SOMEWHERE NICER.

Noah Miller

Oct 12, 2022

i stayed there a couple years ago it was great service but the only thing was the was a lady that stole stuff but anyways really good

B.D. Olsen

Oct 11, 2022

Overall it’s clean & safe and you are sleeping in a room with an oceanfront balcony. Our visit was bordering on the off season, but there were just so many little things about the facility that I can’t offer more than a 3 star rating. There seemed to be quite a bit of maintenance going on. The elevators smelled like cigarettes. The rooms were a bit cramped. Despite the cleanliness, many parts of the building just seemed a bit run down. One of the elevators was not working, but there was never a sign to indicate it.

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Questions & Answers

Do you allow smoking on your balconies

John Yockey | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi John, our rooms are smoke-free, but we do allow smoking on balconies and designated areas.

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Will you still be offering for rent the chairs and umbrella on the beach this entire week ?

Margaret Price | Oct 17, 2017
Cristo Valencia | Oct 17, 2017

Yes

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Trying to the get in touch with the GM of caravelle from my terrible stay this past week at the “resort” and as always the rude employees say GM is never available for contact?

Christina Snider | Aug 17, 2022
Debra O'Neal | Sep 16, 2022

I'm not sure, how you can get in touch with the GM.

Do you except Debit cards?

nyland mack | Oct 16, 2021
Kenneth Clark | Oct 16, 2021

Yes

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Are there any outside grills?

Brandy DeLucia Cantoria | Mar 20, 2022
The Caravelle Resort | Mar 20, 2022

Hi Brandy, we do have outdoor grills at our St. John's Inn Building. These grills are exclusive for guest who stay at the St. John's Inn Building. Thank you!

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Is there a deposit?

Jason Von | Dec 20, 2021
The Caravelle Resort | Dec 20, 2021

Hi Jason, Yes a $200 credit card pre-authorization ($250 for Sea Mark Tower) is required at check-in as a security deposit. Pre-Authorization, less any charges, released upon check out. Availability of funds may vary based upon your financial institution and account type and may take 10+ days.

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how can I speak to live person at the hotel

Fischer's Flickering Candles | Oct 16, 2021
The Caravelle Resort | Oct 16, 2021

Hi, our front desk can be reached at 843-823-5947.

How often do you change bed sheets and towels?

william chavis | Oct 17, 2019
Joreen Gainer | Oct 17, 2019

Someone came automatically everyday or it seemed so, lol. We didnt change bed but got new towels 2 or 3 times.

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What is your reservation cancellation policy?

By HIS Grace Pottery Studio and Art Gallery | Oct 17, 2019
James Daniel (Izulien) | Oct 17, 2019

I think this depends on if you purchased the $30+tax protection plan. With VIP Cancel any time before 3 pm on your check in day and your deposit will be refunded in full Make changes to your reservation as you need* In the unfortunate event that your stay is cut short, you will receive a refund for the remaining portion of your stay* By declining the VIP Plan, you understand that the following will apply to your reservation: The reservation deposit is non-refundable Any changes made to the reservation, prior to arrival, will incur a $20 fee per change; changes include, but are not limited to date changes and room type changes* No refund for early departures

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How much is it to use the washer and dryer facilities there? And can you bring your own detergent or do you have to buy theirs? Thanks all!

Allyson H | Oct 17, 2018
Allyson H | Oct 17, 2018

For all of the Mama's out there who need to know it's $2 for washers and 1.50 for the dryers. The washers are quite small but the dryer's can fit 2 loads, 3 if you wanna push it. I say bring your own small thing of laundry soap. Otherwise it's 1.25 per box of tide and laundry sheets. Very nice laundry facility!!

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Arriving this Friday, October 5 will we still be able to rent lounges and umbrellas?

P Reagan | Oct 17, 2018
Brandy Oleary | Oct 17, 2018

You should be able to. It's a lot cheaper to bring your own though.

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I noticed the jacuzzi suites are on a lower floor, do they have any that are located higher up?

Ashley Michael | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Ashley, thank you for your question! They are only located on floors 1 - 4.

Is this a pet friendly resort

Jane Erwin | Oct 17, 2018
The Caravelle Resort | Oct 16, 2020

Hi Jane, our resort isn't equipped for pets.

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Is the outdoor pool at caravelle resort heated year round? It was the last time I was there, but has been awhile.

cindy raines | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Cindy, it is heated seasonally, however, our indoor pool is a great option year-round!

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Is there a indoor lazy river? A bar? Is this a good clean place to stay?

Jackson Dollar | Oct 17, 2018
Mystic Misfit | Oct 17, 2018

Outside lazy river, there are some pool side bars. I have stayed multiple times and find the rooms nice, clean, ans affordable.

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Main resort oceanfront available?

Vanessa Thomas | Oct 17, 2018
Tina Reynolds | Oct 17, 2018

We had oceanfront in st clement building

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Can I modify reservation

Monica Gadson | Oct 17, 2017
Jazmine Morris | Oct 17, 2017

You should be able too

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How long does it take to get your deposit back? I was told at checkout it would go back into bank account at midnight. I called several times in following weeks only to get manager voice-mail. I was there in June of last year

Mary Ellen Brown | Jul 18, 2022
Dixie Roberts | Aug 17, 2022

It could take up to 7 business days they sent an refund confirmation email before they put it back in your account

How are you supposed to speak to someone about your reservations? O one answers the phone and I keep getting hung up on.

sp nightingale | Jun 18, 2022
Jinele Mack | Jun 18, 2022

Booked online. Never had to called as well. When we emailed, they responded same day.

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Can people smoke on their balconies?

Vanessa Taylor | Mar 20, 2022
Debra O'Neal | Mar 20, 2022

No

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Do you allow smoking on the balconies?

Bree Crump | Mar 20, 2022
The Caravelle Resort | Mar 20, 2022

AHi Bree, all units are non-smoking and smoking is NOT permitted on the balconies. Designated areas only. Thank you!

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What floor is 1512 on?

David Reuter | Feb 18, 2022
The Caravelle Resort | Feb 18, 2022

Hi David, 1512 is on the 15th floor of our Main Building! Thank you!

How many bathrooms are there in the 3 bedroom condo?

dawn kerezsi | Oct 16, 2021
Sam Strawn | Oct 16, 2021

Have 2 bathrooms but the place is real bad don't waste your money there !

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I been trying to get a hold of the Caravelle resort and I’ve had no luck. With all the phone numbers I’ve gotten. Nothing in response. Nor respond back to me in Email either. What to do about this.

Jessie McFall | Oct 16, 2021
Rosalia Jaite | Oct 16, 2021

You just need to let the phone ring until someone answers. They will eventually. And yes, there was no response via email.

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How long can I rent one of the condos? Do I have to sign a lease?

Kevin Sheffey | Oct 16, 2021
The Caravelle Resort | Oct 16, 2021

Hi Kevin, we provide short term vacation rentals and the minimum and maximum stay length varies depending on the time of year. We do offer monthly snowbird rates from October through March. For rates and more information, you may call 843-253-0098.

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Do you have shuttles to airport

Robin Yang-Smith | Oct 16, 2021
Felicia Widdecombe | Oct 16, 2021

Nope

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how long are you able to stay at resort? I am looking to stay 4 months

Gary Martin | Oct 16, 2021
The Caravelle Resort | Oct 16, 2021

Hi Gary, we offer winter monthly snowbird rates. If you'd like more information, please call 843-253-0098.

How do I find info on the sixth floor ocean facing condos? The ones under the sun deck?? Those balconies are amazing.

Kimberly Schaus | Oct 16, 2020
Leonard Catterton | Oct 16, 2020

They don't have those listed online call the office and ask them

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Hi, What floors are the oceanfront executive king suites on?

Brandon Oliveri | Oct 16, 2020
The Caravelle Resort | Oct 16, 2020

Hi Brandon, the Oceanfront Executive Suites are in our main building on floors 8-15.

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Is there pots and pans in the rooms?

Hannah Hodges | Oct 16, 2020
The Caravelle Resort | Oct 16, 2020

Hi Hannah, units with full kitchens come equipped with pots and pans.

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How much for extra parking passes? Or is there other places guest can park for free?

Jennifer Huffines | Oct 16, 2020
Jerry Gleason | Oct 16, 2020

Parking deck parking free for guests

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Is there a grocery store nearby? Trying to figure out if we need to rent a car.

Kristen Joyce | Oct 16, 2020
Stacie Shackelford | Oct 16, 2020

Food lion is .9 miles away from the caravelle resort. Walking time about 18-20 minutes

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What time does the marco polo bar open and close on sundays?

Misty Huebner | Oct 17, 2019
The Caravelle Resort | Oct 17, 2019

Hi Misty, the hours vary seasonally and are based on occupancy as well. The current hours are Fridays and Saturdays from 12pm-5pm.

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I made reservations online for Oceanfront Executive suite with 2 double beds.. Someone told me that even if thats what I pickes and payed for that I may not even get that room? Is this true?

Brit Hill | Oct 17, 2019
Brit Hill | Oct 17, 2019

Ok I feel much better now lol. Thanks! I usually stay at sand dunes 4 hotels down or sea mist. Wanted to try something different this year.

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Do they have a hurricane policy? I have reservations for Sept. 2nd-5th and It seems Hurricane Dorian is gonna be affecting the area. I would just want to push the reservation up a week. Would that be a problem?

Brit Hill | Oct 17, 2019
Ralph W | Oct 17, 2019

Hello Brit, We stayed at Caravelle Resort via another method than booking with resort. (Privately owned) If you did as well you might need to check their policy.

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How far is pier from resort?

Shelley K S | Oct 17, 2019
Kera Forbes | Oct 17, 2019

If you drive there it's like 5 miles

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Do we need to bring our own sheets and pillow cases?

william chavis | Oct 17, 2019
Jim Leedom | Oct 17, 2019

No you don't have to bring sheets and pillow cases, they provide them.

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Does this hotel affilate with marriott

Alicia Moses | Oct 17, 2019
Rachael LeAnn | Oct 17, 2019

No!

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Hi all. Where exactly is the Arbor/Dry dock/ Harborside located? Do you have to cross the street to get to the beach?

Candace Woods | Oct 17, 2019
Kimberley Ramey | Oct 17, 2019

Not sure and no you dont, its ocean front

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Which building is best to stay in for the kiddie water pools?

Lissa Winters | Oct 17, 2019
Della Cayson | Oct 17, 2019

Caravelle resort has indoor pool, outdoor pool, Jacuzzi pool, lazy pool, & kiddie pool.

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So can you bring pets?

Aniyah Cannaday | Oct 17, 2019
Von Wi | Oct 16, 2020

No

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Are we allowed to bring beach tents?

Deborah Otto | Oct 17, 2019
Josh Bridwell | Oct 17, 2019

Yes

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At the caravelle resort what floors are the oceanfront executive suite? With double beds? I have a special needs daughter.

Melissa Strouth | Oct 17, 2019
The Caravelle Resort | Oct 17, 2019

Hi Melissa, the Oceanfront Executive Suite Doubles are on floors 8-15.

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Are there Kurig coffee machines in the rooms?

Lauren Ross | Oct 17, 2019
Josh Bridwell | Oct 17, 2019

Not kurig but there is old school coffee machines with reg and decaf in the room im purdy sure it was maxwell house coffee

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Are motorcycles allowed

Ocean View | Oct 17, 2019
The Caravelle Resort | Oct 17, 2019

Hi, we do allow motorcycles.

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Who do we contact if internet is down? Been down all morning. Asked front desk to reset but so far entire internet is still down. Do need access for remote work.

Energizer Bunny | Oct 17, 2019
Stephen Long | Oct 17, 2019

Best thing to do is physically walk over to the building and speak to somebody I believe that address is 6900

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How much to use washer and dryers? Do you have to use there detergent or bring your own?

Jeremy Harpring | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Jeremy, it's currently $1.50 per washer load and $1.00 per dryer load; there is a laundry supply dispenser in the laundry room. Prices are subject to change. Thank you!

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Do they have a washer and dryer

Allyson H | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Allyson, our main building accommodations do not have washers and dryers in them, however we have a guest laundry facility on-site. Thank you!

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What is the charge for chair rentals set up on beach?

Esther Medlin | Oct 17, 2018
Alexa Squires | Oct 17, 2018

Yes $10 a day. I bought a cheap beach chair for the same price and left it there when i checked out

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Does your hotel have electricity and operating up to 100 percent after Hurricane Florence ?

Doris Jenkins | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Doris, Thank you so much for thinking of us. We are open for business as normal, and our weather has been absolutely gorgeous this week! We hope to see you soon.

Do you have a pool on the tenth floor in the ocean front tower still?

Margaret Cummings | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Margaret, it's on the 7th floor of our main resort building and it's an indoor pool. We cannot wait to see you!

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If i reserve a room can i choose the room in the lower floors??

xXSir MelioXx | Oct 17, 2018
Alicia Rochester | Oct 17, 2018

You can always request a certain floor when you get there, though they cannot guarantee you will get that floor, they will certainly do their best.

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are you pet friendly?

Jack Moore | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Jack, we are not equipped for pets, however there are many wonderful boarding facilities in the area.

Hello how much are the nightly dresort fees?

Steve Dukes | Oct 17, 2018
Trisha Wilkinson | Oct 17, 2018

It does depend on the room and night but i would suggest booking through Groupon if possible. We did and saved a ton of money on an excellent Oceanview room.

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how long into the fall are the outside pools open until?

Steve Dukes | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Steve, we typically keep our seasonal amenities open until the end of October or early November, weather permitting.

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When do the outdoor pools/amenities close for the season? Or are they open year round?

Erin York | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Erin, our outdoor water amenities typically close around the end of October, weather permitting. Our indoor pool on the 7th floor and the indoor/outdoor pool at The Caravelle Tower are open year round.

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Does this location have complimentary breakfast

Tonya Covington | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Tonya, breakfast is not included but we do have packages that include breakfast or you can purchase breakfast in advance for a discounted rate. It's a full buffet breakfast complete with an omelet and waffle station. It's very delicious and filling.

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Are phones not in service?I have been calling since 8pm last night

Summer Poskas | Oct 17, 2018
Gary L DiClementi | Oct 17, 2018

I never had a problem calling

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Is the pool fixed?

Devon'e Mosley | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Devon, all of our pools are currently up and running. We hope to see you soon!

Is the hotel pet friendly?

Kari Smith | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Hi Kari, we are not equipped for pets but there are many wonderful boarding facilities in the area.

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how can i pay off my reservation before i go down next month

Robin Clifford | Oct 17, 2018
The Caravelle Resort | Oct 17, 2018

Please give us a call to make any payments and we will be happy to assist you. Additionally, just so you are aware, if you arrive with a $0 balance you will be required to pay a $100 refundable security deposit at check-in. We will see you soon!

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Do they have rooms with jacuzzi/hot tubs?

Jae | Oct 17, 2017
Susan Hewitt | Oct 17, 2017

Not that I know of. I have never stayed in their suites, though. They do have 3 hot tubs on site that are clean and the perfect temp. Cannot imagine you would have an issue with privacy if you are going in the fall, winter or early spring.

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Are y'all having a job fair there tomorrow at 10:30am

Keisha Chester | Oct 17, 2017
The Caravelle Resort | Oct 17, 2018

Hi Keisha, our resort group, Vacation Myrtle Beach, hosts job fairs at least once a year at various hotel locations.

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