What is your reservation cancellation policy?

I think this depends on if you purchased the $30+tax protection plan. With VIP Cancel any time before 3 pm on your check in day and your deposit will be refunded in full Make changes to your reservation as you need* In the unfortunate event that your stay is cut short, you will receive a refund for the remaining portion of your stay* By declining the VIP Plan, you understand that the following will apply to your reservation: The reservation deposit is non-refundable Any changes made to the reservation, prior to arrival, will incur a $20 fee per change; changes include, but are not limited to date changes and room type changes* No refund for early departures

Thank you for your question! For regular reservations made direct through our resort, our policy is per below. If you are booking with a group, check with the group leader. Add the Vacation Interruption Protection (VIP) Plan to your reservation in order to protect your vacation investment for only $30 plus tax. The VIP Plan can be purchased at the time of booking or within 24 hours of booking, and will offer you the following great benefits to give you complete peace of mind before and during your hard earned vacation: -Cancel any time before 3 PM on your check in day and your deposit will be refunded in full -Make changes to your reservation as you need* -In the unfortunate event that your stay is cut short, you will receive a refund for the remaining portion of your stay* By declining the VIP Plan, you understand that the following will apply to your reservation: -The reservation deposit is non-refundable -Any changes made to the reservation, prior to arrival, will incur