Address: 340 Park Ave, Portland, ME 04102, USA
Phone: +12078710611
Susanne E
It's honestly unacceptable to me to charge almost $400/night and not provide daily housekeeping. And it's definitely not because of COVID protocols since nobody, neither staff nor guests were required to wear masks or keep a distance. The room was freezing on arrival, the carpet had not been vacuumed since there were scattered bits of paper and crumbs under the desk and chair, and the toilet was leaking. The kind of "cleaning" that is ok as long as you don't look too close. We also had to ask for clean towels and were told we couldn't get them until late afternoon. The bed was one of the most uncomfortable I've ever experienced: soft and lumpy mattress and flat pillows. Their free breakfast is pre-packaged cereal, muffins and juice. The coffee was always almost empty, whatever time we got there. Again, $400/night is ridiculous, since it's basically a glorified motel.
Nate Jobs
Bed was way too firm to the point it gave me back pain. The pillows were super uncomfortable and felt Like their was bubble wrap inside the pillow. even with using 2 pillows, it was very uncomfortable. There were not many blankets. tv was ok…it was a older model and it kept blacking out in middle of watching something.It would show all kinds of channels but only a few actually worked. The free breakfast was decent but not as many options as I was hoping. some of the staff were nice. also in the room I stayed in you couldn’t open the window at all. their was no way to and it was hot at times. shower was decent but small. It’s definitely not made for tall people.
Stephanie Chase
Conveniently located near the center of town, which was handy since we were going to a show at the State Theater. The rooms were nicely decorated and very clean. I do have complaints though The bathroom in the room was clean overall, other than the hair monster in the shower drain. Beds are a bit too solid. The pillows were the worst I've ever used my entire life. They kept getting really flat. Even scrunching them up with my arms didn't help. They sounded like they had popped bubble wrap in them. The continental breakfast had good choices for older people. Need to have more options that appeal to teens and children, like pancakes, waffles, french toast, bacon, scrambled eggs. Variety was pretty good otherwise. Fitness center is nice as are the lobby and patio area. Staff was helpful and friendly.
Keith Lowe
They do not clean room's daily and you have to leave trash and dirty towels in the hallway. Rooms where clean, staff friendly and it is located within walking distance to the Seadogs ball park and to adult use dispensaries. Denny's is also within walking distance. Not a picturesque place but I was there for work. I never got to try breakfast because we left before 6 am and breakfast wasn't served till 6:30. Worth the price in my opinion.
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We walked to West End which was a pretty good haul. Not a ton of great options right by hotel
I really don't know.usk the front desk.
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