Floridian Express International Drive

Tia W

It's been 15days and I cannot get back my deposit. I was told i would get it back. I need my money. No one answers when u call.

Shanon Higgins

Simple the worst place to stay. Blood stained curtains .mildew smell rooms Smoke detector went off all night. Second floor flooded while raining Shower ran all night tub didn't drain. Toilet ran all the time. Smallest TV ever. Smelled of pot in every hallway. One small towel for 3 people. Said they were out of towels. ( How can a hotel be out of towels) 2 very small pillows on each bed. Floors were dirty DON'T STAY HERE! Plus they charge you a 100.00 deposit what are the afraid you might clean the room The front desk people where rude at best

NiokiCiariel

First of all, I want to be fair in my assessment of this establishment. I'll address both the pros and cons and try as much as possible to bring favorable issues to the forefront. The hotel's were grounds immaculate, beautiful, and well kept. The intake lobby was clean and set well with local sites and coupon booklets and brochures available for the taking. The hotel lobby was prepared for social distancing at the intake area. The front desk associates were efficient and cordial (bi-lingual). My family and canine companions were warmly greeted. The hotel has a no pet policy, but due to the unusual circumstances - Hurricane Ian - the policy was relaxed for South Central and South West Florida evacuees. This was much appreciated. We maintained control of both the nature and temperament of our companions during the 3-night stay and left the room clean and sanitized. (Emotional support canines) We observed the 'not on the bed' rule and brought fleece palettes for our pets to sleep on the floor near the room door. We disposed of all trash and waste from our room and Febreezed the room upon leaving. Now for the issues that need to be addressed by the property management. The hotel is dated and serious consideration to making upgrades soon. There was no ice bucket for our room, no washcloths with the two towel limit, and no towel mat to step out of the shower. The lid on the toilet back was not secured or fitted properly. There were signs of mold in the bathroom. The bathroom sink faucet was loose and there were no personal hygiene amenities provided. The a/c unit was cold and the TV had 4 local only channels. The TV remote malfunctioned and had to be replaced. The room took on water and anything on the floor near the sliding glass door was soaked. The rain was very heavy and the wind outside was about 90-95 mph according to our personal weather radio, so the water seeping in was a foregone conclusion for the first-floor rooms. The room phone had no inbound or outbound call capability other than to the front desk. There is no elevator at the 2nd-floor story hotel. The room microwave, mini fridge, and blow dryer worked. Free coffee was available in the lobby, but no continental breakfast or snacks were provided. Restaurants, nationally branded were within walking distance across the street. No gift shop. Here's the biggie, access to the handicapped parking lot and spaces were barred by a padlock on the wrought iron gate access. I am disabled with obvious mobility issues and upon booking, I advised the property management of my need for access. During the entire 3-night stay, the handicap access gate remained padlocked even after requesting it to be open to access my car parked in a handicapped space with a valid handicap placard displayed in full view. I asked, Sharon, the day front desk clerk 3 times to remove the padlock. There was no housekeeping available. It was like camping out in the woods roughing it. The room rate was ridiculously low (TGFT) and a refundable deposit was paid at the time of check-in and both check-in and out were fast. That's the gist of our stay at this establishment.

Daniel Bravo

if you don't want to somebody stealth your stuff. don't be stand there. 2 weeks ago book for two nights from Friday thru Sunday, the Saturday night pass a night out of the hotel and next on the morning a weed smoker was inside my room. maybe today was a weed smoker, but tomorrow maybe a shooter, an assassin or somebody crazy and can injure the guest. nobody knowing how that person enters the room. and the employees don't do anything. the security is so poor. the Access door from parking doesn't work with the cards, anybody can access to the building. don't recommend that thing called hotel. stealed my stuff and the hotel no response for nothing even the receptionist was talking with a partner about the person who burst into my room. they seeing them the night before and doing nothing knowing is not a guest if you don't want someone to steal your stuff. don't stay there. 2 weeks ago I booked for two nights from Friday to Sunday, on Saturday night I had a night out of the hotel and the next morning there was a pot smoker inside my room. maybe today it was a weed smoker, but tomorrow maybe a shooter, murderer or someone crazy and may hurt the guest. no one knows how that person got into the room. and the employees do nothing. security is so poor. The access door from the parking does not work with cards, anyone can access the building. I do not recommend that thing called a hotel. my things were stolen and the hotel does not answer for anything even the receptionist was talking to a colleague about the person who broke into my room. they saw them the night before and did nothing knowing that he is not a guest