Koons Easton Toyota

Our employees are prohibited from reporting to work without a 14 day self-quarantine if they have traveled outside the United States or to a high-impact area (as determined by the CDC) or if they have taken a cruise. As a company, we have also suspended all non-essential business travel. We are also instructing our employees to follow the health, hygiene and risk assessment protocols set forth by the CDC.

Our rental and service loaner vehicles will be thoroughly cleaned and sanitized after each customer's use. We have instructed 3rd party rental vehicle providers to do the same.

Our employees have been instructed to use gloves and mats, as well as wipe down the interior of all guest vehicles.

As difficult as it may be, all of our employees have been instructed to avoid shaking hands with customers or co-workers. However, our friendliness and care for customer service will not diminish!

Yes! We have secured extra supplies of disinfectants, alcohol wipes, hand sanitizers and gloves for employee and guest use. If you are visiting one of our dealerships or service centers and would like to use any of these items, please ask.

We have increased the frequency and level of cleaning and disinfecting of our buildings, equipment and furniture, with special attention to high-touch surfaces.

Thank you for asking. We follow the CDC safety guidelines. For more information, please visit our website: https://www.koonstoyotaeaston.com/announcement/covid-19-efforts.htm.

Our shuttle service runs from 8am - 4pm Monday-Friday. Your service advisor can help you get shuttle service during the check-in process.

Our waiting area features comfortable seating, TV, computers, free coffee, tea, donuts + wifi!

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

This is dependent on the make and model of your car and can range from $75-$400 per key.

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

Of course! Please just make sure you let your service advisor know that you would like it washed.

We have rentals for our service customers to use for $35 a day. Loaner rentals are provided pending circumstances.

Yes! Our Parts department is open from 8am until 5 pm on Saturdays and closed on Sundays

Yes! Our Service Department is open 8-5pm on Saturdays.

Absolutely. As a Toyota dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

Easy! You can call us at 410-822-8000 or use the service scheduler on our website!

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

If you have a leased Toyota, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

If a pre-owned Toyota vehicle has passed the Certified Pre-Owned inspection requirements, it will have a warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

We will have one of our Toyota Certified Product Specialists accompany you on your test drive. Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

Toyota Certified Pre-Owned vehicles have gone through an inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Toyota vehicles as we are a Toyota dealership. Pre-owned vehicles from other brands receive an inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a reliable car that fits your needs!

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

We sure do!