AutoZone Auto Parts

Marvin Jenkins

I was amazed at the level of customer service and awesome customer experience delivered by Chris on Friday July 29th, late evening and in the pouring rain! I went to Auto Zone on Dover St. Easton to have the battery replaced in my 2011 Infiniti. Changing the battery is no easy feat as it is buried back by the firewall with almost no clearance to get tools or fingers in. Chris patiently removed all of the protective covers, rivets and rubber tubing to get the battery out. Then it starts pouring down raining and he takes a brief break under the canopy to regroup and then pushes forward despite the rain to get my new battery installed. I would give 10 stars if it were possible as Chris went above, beyond and exceeded all of my expectations! Car is running great now and Auto Zone has me as a life long customer because if Chris.

Irenus Bernard

I had a serpentine belt go out on my 2004 Jeep Grand Cherokee and thought it to be a 15-20min job to purchase and replace myself. I ran into some trouble and needed more assistance than I originally planned and the store manager Eric along with associates Chris, Robert, and Lorenzo were there to provide their wonderful service. After about an hour of finding the right parts that was needed for the job along with the tools my Jeep was up and running again in no time and I owe it all to the help of those gentlemen. I thank ya’ll very much and really apricated it. All around the place was quite grand, I would recommend and come back.

Erasmo Ayala

Good service